My LGcu400 phone just died and I went to the ATT store and bought another phone (old phone was a couple years old) I asked the lady if by placing my old sim card in the new phone my contacts would transfer. Well it didn't and I was told that sometimes the phone saves the number to the phone and not the sim card. So here is my problem, I can't start my phone to use the miracle machine at ATT that could retrieve my numbers. Any suggestions.
Thanks in advance
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The texts should be saved to the sim card on this phone, and can be extracted by putting the sim into any other ATT phone. The lcd has broken on the phone during the drop, and can only be fixed by installing another LCD, however given the age of the phone, buying another phone would be more cost effective.
Some ATT stores have a device that will transfer some of your contacts. if you bring in a usb stick, they should be able to put your contacts into digital form so that you can upload them through your computer.
The ATT store has a lot of neat tools. They helped me.
I would take it to the local ATT store and have them do it. It should be free, given that you have moved from ATT to ATT, just on a different phone. Ask more than one store if you get any trouble from them.
Hello! I went to the AT&T/Cingular store and they tried hooking my broken phone to their system but could not retrieve any #s (they were saved to my phone not my SIM). They told me there was no other way to retrieve the #s and that a computer cable wouldn't work bc their system would've been able to retrieve them. I knew there had to be some way of retrieving them bc I could still turn my phone on- the top 1/2 (screen) had just broken off. It finally dawned on me to look at my husband's phone (we had the same one), write down the buttons to press & the # of clicks per button on my old phone, in order to blindly go through my entire contacts list and save each one to my SIM card. Approximately every 25 contacts I saved I'd switch the SIM card to my new phone and make sure they were all saving correctly. I'm currently still transferring all 137 contacts- grueling but well worth it. This only works if your old phone will still turn on & function even if you can't see/use the screen. ***Make sure your phone's saving your contacts to your SIM and not your phone- I thought mine was and it was one rude awakening today when I found out otherwise! I hope this helps!