Question about Apple iPod nano 3rd Generation

1 Answer

Restoring factory default - no change

Thanks for the suggestion to restore factory settings. No change, went through the download and reboot. Screen is lit, no menu or logo. Unit works otherwise.

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  • fubarpos Aug 19, 2008

    I've sent it to AppleCare. They sent me an email and said they could find nothing wrong with it and that it was being returned.

    When I received it back, there was a form letter saying that it has water damage. It's never been near water, so what it it? Working or damaged?

    I googled the problem because Apple has been ZERO help, they do not respond to any form of communication. It's under warranty, but that doesn't mean much to Apple.



    Anyway, appreciate the response; appears I am out of options.

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  • Apple Master
  • 2,794 Answers

You can take into Best Buy or The Apple Store and see what the service options are to get it fixed or replaced if it is still under warranty.

Posted on Aug 18, 2008

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Itouch disabled


When your iPod Touch displays a message telling you to connect it to iTunes, it may be in recovery mode, or have been disconnected in the middle of an update.
To get rid of the screen, you must reset your device. If in passcode mode, an iPod Touch must be manually unlocked or fully restored to get back to the home screen.Forcing a Reboot
When your iPod Touch is stuck on a screen that is instructing you to connect with iTunes, a normal restart will probably not work, as the hard drive has become frozen.
You can still, however force the iPod to reboot using a process called resetting.
To reset an iPod Touch, hold down the "Sleep/Wake" and "Home" buttons at the same time until an Apple logo appears, indicating that the device is rebooting.
When an iPod Touch reboots, it always goes back to the lock screen. Passcode mode will still be enabled.

Unlocking With the Passcode
If you know the passcode for your iPod Touch, slide the "Slide to Unlock" arrow and then enter your code on the next screen.
Upon entering your password, you will be directed to the device's home screen. If you enter the wrong password too many times, it will become disabled temporarily.
The iPod Touch can also be set to erase all content after 10 incorrect passcode attempts if you previously enabled this feature, don't attempt more than 9 entries.


Unlocking Without Passcode If you have forgotten the passcode to your iPod Touch, the only way to unlock the device is by restoring it.
Restoring an iPod Touch returns it to the factory settings, meaning that any settings, applications or music you added to the iPod are removed.
Once the device is restored, you can re-add your downloads and other information using the backup copies in your computer iTunes program.
The passcode setting will be disabled unless you manually enable it again.

Consideration

If you don't have a backup of your music and applications in iTunes on your computer, you can also download another copy from the iTunes Store or App Store on your device after a restore.
Any photos that are deleted during restore, however, will be lost forever if a backup does not exist.
Always back up your information via sync on a regular basis to avoid this problem.

Nov 05, 2013 | MP3 & Digital Media Players

1 Answer

Screen stays white when turned on and restored and reset


Welcome to Fixya

This problem is called the white screen of death. To solve this, you should press the Home button and the Power button together for about 30 - 40 seconds. This process is called hard reboot. You can also try to restore the factory settings by plugging the device to you computer and restore it using itunes.

Thanks

Feb 20, 2011 | Apple iPod touch

1 Answer

I accidentally changed the screen calibration in my trio t3000, is there any way to restore it to original settings?


You can find the manual at www.triomp3.com/media-players/mp3-mp4-players/t3000/

Click on the Manual link in the bottom left hand corner.
Settings are on pages 24 and 25.

You may have to navigate there using the buttons if the touch screen does not work.
I would try calibrate screen, or if that does not work you can try restoring the default factory settings.

Jan 30, 2011 | Mach Speed T3000 MP3 Player

1 Answer

The screen is white and I can not access anything.


Welcome to Fixya

This problem is called the white screen of death. To solve this, you should press the Home button and the Power button together for about 30 - 40 seconds. This process is called hard reboot. You can also try to restore the factory settings by plugging the device to you computer and restore it using itunes.

Thanks

Dec 18, 2010 | Apple iPod touch

1 Answer

My ipod touch screen stays white when switch on and dose not work can u help please


Welcome to Fixya

This problem is called the white screen of death. To solve this, you should press the Home button and the Power button together for about 30 - 40 seconds. This process is called hard reboot. You can also try to restore the factory settings by plugging the device to you computer and restore it using itunes.

Thanks
for using Fixya!

Nov 22, 2010 | Apple iPod touch

1 Answer

When ipod touch powers on only white screen comes up


Welcome to Fixya

This problem is called the white screen of death. To solve this, you should press the Home button and the Power button together for about 30 - 40 seconds. This process is called hard reboot. You can also try to restore the factory settings by plugging the device to you computer and restore it using itunes.

Thanks

Aug 30, 2010 | Apple iPod touch

1 Answer

Screen is white and wont turn on or off battery was low then just went white


Welcome to Fixya

This problem is called the white screen of death. To solve this, you should press the Home button and the Power button together for about 30 - 40 seconds. This process is called hard reboot. You can also try to restore the factory settings by plugging the device to you computer and restore it using itunes.

Thank you for using Fixya!

Jul 04, 2010 | Apple iPod touch

1 Answer

Ipod touch is disabled itunes won't connect says the ipod needs a passcode before connecting to itunes


If you have forgotten your iPhone’s Passcode you will need to restore your phone via iTunes.

1. First you have to put your phone into the restore mode which is a slightly fiddly process.
2. Plug your iPhone into your PC or Mac with the USB cable
3. Press and hold the power button at the top and then slide to power off the iPhone
4. Press the power button to power the iPhone on and keep it held while simultaneously pressing the home button
5. After a few seconds a yellow alert triangle will appear and the iPhone will say it is iPhone Restore Mode.
6. Open up iTunes and click on the Summary tab
7. Click on Restore to restore your iPhone. This will reset all your iPhone’s setting to the factory defaults, including the Passcode.

You should then follow these steps below to activate the passcode again.
  1. Click the Home button to bring up the main menu
  2. Click on Settings
  3. In the Settings screen click on General
  4. In the General screen click on Passcode Lock
  5. This will open the Set Passcode screen. Enter a memorable 4-figure code and re-enter it when prompted
  6. You will now be at the Passcode Lock screen. You can change when you are prompted to enter the Passcode. The default setting – Immediately – means you will be asked to enter it as soon as your start using the iPhone. But you can change the setting so that the prompt appears after a certain period of use
  7. Press the Home button to return to the main menu.

Jan 15, 2010 | Apple iPod touch

4 Answers

Screen reads FACTORY DIAG MODE


I had the "Factory Diag Mode" and was dismayed that I could not find a solution in any of my online searches. But I finally got it to work with only a minor side-effect, so I thought I'd share.

I originally tried the following from the "Live XM" mode:
Go settings, setup, restore defaults, restore setting only.

That didn't seem do anything for me. Then I tried the same thing from the "My Music" mode.
That fixed it!!!
The only thing that I noticed that I lost was my channel favorites (hardly a worry at all). All of my saved songs and playlists are still there!!!

Hopefully this will help a poor soul in need

Apr 06, 2008 | Samsung NeXus 25 MP3 Player

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