Question about Brother FAX-2920 Plain Paper Laser

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Brother Intellifax 2920 / How to reset Drum Life ?

Hi two questions actually:

1) How to reset the drum life % on the Machine Setup menu

2) I seem tobe changing the drum 3-4x's a year, any suggestions?

Thanks, ALR

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  • dannyjames_1 Nov 24, 2008

    I just replaced the drum and toner cartridge. How do I get rid of the message "change drum soon"?

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4 Answers

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1.Open the front cover.

2.Press the options key on the control panel. The display will show
#REPLACE DRUM - 1.YES 2.NO#.

3.Press 1 to reset the drum count.

4.Close the front cover.

Posted on Aug 14, 2009

  • blueslondon Nov 22, 2010

    Superb! Many, many thank yous.

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I have ricoh fax machine model 1190l,it is showing to replace the drum but the print quality is very good how can i remove the indication without changing the drum?

Posted on Feb 08, 2012

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We have a Brother Intelli2820 and the paper keeps wrinkling on received faxes, any solution?

Posted on Mar 25, 2010

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The machine reset's the drumlife it self, most of the new fax/copy machines's does it.
The drum unit you change mostly once a year, 3-4 times a year it's very much. Also never open the new drum unit, until you have removed the old unit. The drum unit dosent like the sun/light, it may shorten the drum unit's life

Posted on Dec 19, 2008

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Posted on Jan 02, 2017

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How to change drum to a Brother Super G3 Fax Machine instruction state to change drum, and with door open, hit the clear button until "Replace Drum?" appears, then hit 1,,,,,,well there is no...


With door open, press "Options." Screen reads, "Change Drum?" Press 1 for yes. Screen reads "Accepted." Place drum/toner in, close door. Done!

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1. With unit powered On, open the front cover.


2. Press the "Options" key. Display will show "Replace Drum?"


3. Press "Start" key.


4. Press 1,0 .


5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".


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Good Luck and Thank You for using Fixya.

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Open the front panel.Press and hold the clear button.When "Drum replaced"shows on the lcd panel select yes.The message will be reset.If you experiece any lines in the future you will have to replace the drum catridge.

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When you installed the new drum, there is a sheet in the box that tells you how to reset the drum life counter. Did you perform this procedure when you installed the drum?
If you don't have it just open the front cover and press options then select 1 for drum replacement.
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Check the flux capacitor, those usually go out on brother faxes.
I just replaced mine last week, same problem.

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How do you change the drum on a Brother IntelliFAX 2920?


Open the front cover.Pull out the drum and cartridge unit.Unlock the toner from the drum with the blue clip.Take the new drum remove all the pacaging material insert the toner in the new drum.Replace the drum and toner unit back in the machine.While the cover is open,press the clear button.The machine will display "Replace drum yes or no" Select Yes.Close the front cover.

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To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.

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1. Open the drum/toner door on the front of the machine.

2. After the beeping stops, press the button on the line of buttons that says Menue Left arrow set richt arrow and clear button.

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Press the number 1 on the number pad and close front door.

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