Question about Packard Bell Computers & Internet
If windows see the DVD drive that means the hardware inside the drive is working, but if it can't read any disk the laser is likely dead. They only last 2,000 hours. Or about 4 years of regular use.
Posted on Aug 19, 2008
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Posted on Jan 02, 2017
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Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope it helps
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