Question about DCS 36 in. CTD365N / CTD365L Gas Cooktop

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DCS Range Ignition problem

I have a DCS RGS Series Range which I bought 2 years ago. Two days I started to have this ignition problem. When I turned on the a burner (there are 4), the ignition won't stop and keep clicking even the burner already started. Actually, all 4 burners' ignition were clicking at the same time and not just the one I was using. We called DCS and they claimed that it is already over a year old and that we should find a repair guy ourselves. Can someone please help?

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  • yungandmary Dec 13, 2008

    I have a DCS 36" gas cooktop and having the same problem. Does anyone know how to open the front panel? I got the four screws loose but can't remove the panel. Thanks in advance.

  • Anonymous Jan 04, 2009

    I have the same problem: stove ignites and ignition keeps clicking. Tried pulling ring, also held open flame over ignition. Both did not work.

  • jennyjumpup Jan 07, 2009

    I have the constant problem on 36 DCS range..all burners turn on but the ignitor clicking is constant and wont stop? DCS is terrible at helping with problem clearly it is a problem with there ranges and they just tell you to call a repair man.

  • phlee Jan 16, 2009

    I ended up having to call a repair guy. It costs me $250 ($125 for part). They replaced the igniter. They told me that I cannot find or buy this igniter anywhere on our own. I checked the Internet. It is manufactured by a company in Australia. My wife and I regret so much about buying this range in the first place.

  • Ricky Rhode
    Ricky Rhode Jan 18, 2017

    I have a DCS gas cook top that would not stop igniter clicking. I cleaned the igniters and the burners, and replaced the re-igniter module (blue box). Did not fix the problem. Then I found a posting for a GE stove doing the same thing. Turns out there are two gas jets for each burner, a simmer burner on the bottom and the main burner on top. The simmer burner MUST light to heat up the igniter, and tell the circuit that the burner is lit. Then the igniter will stop clicking. If the simmer burner is NOT lit the re-igniter thinks the burner is off and constantly tries to light it. Three out of four simmer jets on my stove were clogged. I ordered new jet assemblies directly from Fisher and Paykel (DCS manufacturer), and low and behold the stove works like new.

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I agree with two of the reviews here. Every so often after a good cleaning, or most recently after some oil spilled over, I had a burner that wouldn't light. All of them clicked, but the one I wanted didn't light. So after reading the above posts, I unscrew the hex nut, removed the shimmer ring, and cleaned it, and mopped up a bunch of oil under where the ring sits. Put everything back together and lit it manually. After 30 secs of flame I shut it down and tried to light it automatically. It worked! Looks like, thanks to some folks here, that I saved myself an annoying phone call and possible repair bill!

Posted on Sep 09, 2009

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DCS has a unique burner system, not common in other brands.....they have two orifices...if one is dirty or clogged due to a spill over you will have this problem. I fyou access the orifice and clean it your problem will be resolved. DCS makes phenomenal cooking products. Also call 1-888-936-7872 and they can help you find service.

Posted on Jul 09, 2009

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  • katpil Jun 17, 2011

    This is the true fix to the issue of constant ignitor clicking. You'll need to buy an orifice clearer tool. Basically a set of thin stainless steel wires that are used to clean the burner orifice. The issue with the DCS is the simmer ring orifice. Take the burner top off, remove the big nut and remove the simmer ring. Looking at the burner base you'll see the main gas orifice in the center. The simmer orifice is at 6o/c on my stove, may be different on others. The orifice is recessed about 2" below the surface of the burner base. Use a flashlight to find the center orifice jet and clean it out with the wire. You'll need something on the order of .02" dia. Its quite small and you dont want to damage it. Also look at the holes along the outer dia of the simmer ring, they need to be free and clear too. IMO, this designe is excellent when it works, however, it is relatively high maintenance and is vulnerable to clogging after any serious boil over. Would also note that these stoves "eat" oven ignitors. Its a very simple replacement, takes about 20 minutes and parts are on ebay for about $25. Just cant see paying a repair service 200 to 250 to do such a simple fix.

  • Thomas Sladowski Dec 31, 2012

    Worked like a charm -- thanks.

  • Dan Kassel
    Dan Kassel Oct 09, 2013

    Katpil hit it right on the head. My DCS CT-365SS center burner ignited (Slowly) but the spark continued.... Once I cleaned the small second gas source it performed flawlessly... Thanks

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Try pulling the hex nut off the burner then pull off the simmer ring. Look at the bottom of the simmer ring, if it is gunked up clean it. The problem could be that the flame isn't getting to the ignitor which tells the ignition system that the burner is lit and that it can stop trying to light the burner.

An easy way to check to see is look for flame all the way around the simmer ring. Flame should touch the ignitor electrode.

Posted on Nov 03, 2008

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This was an intermittent problem for quite some time. It usually happened after cleaning the stove top and went away after we lit all the burners for a few minutes, suggesting it was a moisture issue.

At Christmas, we spilled a large amount of drippings onto one of the burners. Thereafter, we had the "all clicking, all the time" problem whenever we lit the burner. After removing the hex nut from the top, I tried to take it apart. Nothing budged. I finally pried the simmer ring off with a screwdriver (carefully) and saw that the burner chamber was caked with brown gunk. After a thorough cleaning, it worked normally again. I inspected another often-used burner. That one came apart easily and was almost perfectly clean, so it might have been the one big spill that caused it.

I've read the other posts that say the problem persisted, even after cleaning. In this case, a deep cleaning was the cure, so you might want to give all the burners a thorough once over, especially if a simmer ring does not come apart easily.

Posted on Jan 15, 2009

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You need to replace the multipoint gas re-igniter Call Fisher and Pykel (DCS owners) at 1 888 936-7872 and ask for part number 211840. This unit detects the flane on the burners and stops the clicking when the flame is detected.

Posted on Nov 11, 2010

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The cleaning solution will only work, if your symptom is ignition clicking after flames light.
Mine (CTD-365) would ignite all the time, without even trying to turn it on. The led for the central large burner was on as well. turned out to be a bad igniter switch which sells for $20-30.
http://www.appliancefactoryparts.com/search/part/1050207/148807#
Since I had to order it and wait anyway, I drilled out the rivets and opened it up. Simple part, probably costs 50 cents to make. Turns out the O-ring broke up and got lodged over one metal contact pushing it on to the other and thus always making contact. I bought a new O-ring for 30 cents and used 2 screws, lock washers and nuts to put it back together. Works great!

Posted on Jun 19, 2013

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I had the same problem. The DCS tech told me we had an open ground in the electrical socket for the oven. When the open ground was fixed, them problem went away.

Posted on Aug 23, 2008

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Thanks for all the tips, I almost called a Tech Today..I will try the above recommendations

Posted on Jul 19, 2012

3 Suggested Answers

zaids
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SOURCE: DCS 36 in. CS-366 LP Cooktop ignition

in that burner something is short check it out

Posted on Dec 09, 2007

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SOURCE: The igniters will not stop sparking on my dcs

Because this is happening on all burners, i would say you have a faulty ground to the ignition module.

Posted on Dec 19, 2009

6ya6ya
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Posted on Jan 02, 2017

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