Question about Casio Parts Cash Register PC Desktop

2 Answers

Casio CE-3700 lockup

I followed your instuction on my CE-3700
"Turn key to program. Power off at wall.
Hold RECEIPT FEED, and turn power on at wall.
Wait 10 seconds, then let go of RECEIPT FEED.
When you see 'FFFFFFFFF' press SUBTOTAL.
Turn key back to REG and try it."
However, Now it's frozen with just 0 in the display. Nothing happens when I press any keys. No error code either. Just frozen on 0. What do I do now?Thanks in advance for your help

Posted by on

  • 4 more comments 
  • sanjivnaik Aug 19, 2008

    I tried the JOURNAL FEED suggesion. It unfroze the machine but still showing E04 error. What do I do now. We are back to where we started. Thanks again for you prompt response.

  • sanjivnaik Aug 20, 2008

    Again, thanks Mark for your response. Following are the answers to your questions. Model Casio CE-3700

    1) I am in USA



    2) Date system is MMDDYY



    3) We use two decimal places



    4) There are 18 Departments to the right of the #keypad and 4 departments to the left along the side of 0,1,4 &7. Totaling 22.



    5) I just have CLK# next to Journal Feed button.

  • sanjivnaik Aug 21, 2008

    Great job; Thanks so very much. Working good with 12001 code. Saved me time and money.

  • sanjivnaik Aug 21, 2008

    Just one more question.

    Can you tell me steps of programming 7% tax to taxable button(dept. button#7).

  • sanjivnaik Aug 21, 2008

    Please guide me through programming taxable dept. keys

    Thanks

  • sanjivnaik Aug 22, 2008

    YES!!!! YES!!!!



    PERFECT



    THANK YOU

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Mark, how do you reset the clerk #?

Posted on Apr 18, 2010

  • casio-needhe Apr 18, 2010

    mark, how do i reset the clerk number?

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  • Master
  • 737 Answers

Hi,
It sounds like you have a flat, or faulty backup battery. The machine has probably lost all programming. This is common if the machine has been stored.

Try this:

Turn key to program.
Turn power off at wall.
Hold JOURNAL FEED.
Turn power on at wall.
When you see '000000000' or 'LLLLLLLLLL' type 21151 (for Europe), or type 12300 (for USA) then press SUBTOTAL

If you still have trouble, just let me know.
Mark

Posted on Aug 18, 2008

  • 3 more comments 
  • flexion1
    flexion1 Aug 19, 2008

    Ok. E4 just means the code was wrong. This is strange, as those two codes are usually the only ones we use.

    In this case, I need to ask some questions, then I can try to find the right code for your version.

    1. What country is this machine being used in?

    2. Is your date system DDMMYY, MMDDYY, or YYMMDD?

    3. Do you use two, or three decimal places (0.00, or 0.000) for your currency? Dollars and cents =2DP, but some currencies need 3DP

    4. How many department (item) buttons on your machine? These are the buttons to the right of the number pad.

    5. Do you have clerk push down buttons? These will be four or six buttons just below the 'RECEIPT ON/OFF' switch. Usually labelled CLERK 1,2,3,4. If you push one of them down, they stay down. Otherwise, there will be a CLERK, or CLK# button on your keyboard somewhere.

    If you can answer these 5 questions, we can continue.

    Mark


  • flexion1
    flexion1 Aug 21, 2008

    Ok. I think the instructions I'm using have errors.

    I have just tried initialising one of ours, and our code (in New Zealand) is 21000.
    Try this code, and see if it accepts it, and prints out. Then it should show 'P1' on the display. you probably won't be able to use the register, as it will want a clerk button system, but see if it gets that far.

    Mark



  • flexion1
    flexion1 Aug 21, 2008

    Hi. I have had a little play, and I've found some other USA settings. This one seems to ask for CLK# type clerk. try code 12001

    When you turn the key back to reg, you will need to logon (press 1 CLK#). Then try the machine.
    If you get error 8, then the CLK# needs re-assigning.

    See if you get this far

    Mark


  • flexion1
    flexion1 Aug 22, 2008

    That's good news.

    I haven't set tax on these before, so we'll give it a try, and you can let me know if it calcilates how you want it.

    Turn key to PROGRAM mode.

    3 SUBTOTAL 0125 SUBTOTAL 7.00 CASH 0 CASH 5002 CASH SUBTOTAL

    That should set the rate, now we'll set it to dept 7.

    Make sure the display is still showing 'P3' then type:

    0366 SUBTOTAL 1 DEPT7 SUBTOTAL

    That should do it. Now turn back to REG mode, and try dept 7.

    Mark



  • flexion1
    flexion1 Aug 22, 2008

    Thats great. There are so many ways to set tax. Glad I hit the right one.

    So if you get a power cut and the register loses everything again, then you will know that the memory backup battery is faulty and will need replacing (special internal rechargeable). Otherwise, it was just flat.

    Mark


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Turn key to PROGRAM mode.Turn power off at wall.Hold RECEIPT FEED down - keep your finger on it.Turn power on at wall.Wait 5 seconds, then let go of RECEIPT FEED.You should see "FFFFFFFFFF" on display.Press SUBTOTAL.Wait for printout.Turn key back to REG mode and try it. You might need to sign on again (clerk button) if you see error 8.

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The machine is half way through a full memory clear. You may have a low battery (plug in to re-charge for 12 hours with key on REG) or this machine may not have been set up by a dealer when sold. Firstly, try a flag clear:
Turn key to PROGRAM mode. Turn power off at wall. Hold RECEIPT FEED down - keep your finger on it. Turn power on at wall. Wait 5 seconds, then let go of RECEIPT FEED. You should see "FFFFFFFFFF" on display. Press SUBTOTAL. Wait for print out. Turn key back to REG mode Sign on with a clerk (or you will get error 8) Try the making a sale.
If it still has trouble, you will need to fully re-program it. C-tech has the manual you'll need here: http://the-checkout-tech.com/manuals/cashregisters/Casio_TK-6000_TK-6500_TK-7000_TK-7500_TK-T500_CE-6000_etc_dealer_manual.html

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I have casio ce-3700 cash register and i have problem E04 and noies come beep any one help me plz.


This is caused by incomplete initialisation. it means the program may be corrupt from being unplugged for too long, or you may have a bad battery inside the machine (change it every five years).
Firstly, try a flag clear to jump it back to REG mode:
Turn power off at wall Turn key to program position Hold down RECEIPT FEED button. Keep your finger on it. Turn power on at wall Wait 5 seconds, then let go of RECEIPT FEED Press SUBTOTAL
Turn key back to REG mode and try it. If the programming is corrupt, you will often see the decimal point in the wrong place.
If you want to re-program it, there is a manual for the CE-3700 here:
http://the-checkout-tech.com/manuals/TOC/cashregisters/Casio/CE-3700%20operators%20and%20programming.TOC.pdf

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Turn key to PROGRAM mode.
Turn power off at wall.
Hold RECEIPT FEED down - keep your finger on it.
Turn power on at wall.
Wait 5 seconds, then let go of RECEIPT FEED.
You should see "FFFFFFFFFF" on display.
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Now turn key back REG mode and try it.

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Turn key to PROGRAM mode.
Turn power off at wall.
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Let me know if you still have trouble.

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Hi. You have turned the key before you finished what you were doing in another mode. A flag clear will jump you back to reg mode. Try this:

Turn power off at wall.
Turn key to program mode.
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Hi. we don't have this model. it is very old now. But, it is probably similar to some of ours, so I'll give you the usual info, and it will probably work.

The first thing to do is turn the key to each mode, and press your CASH key. If the drawer opens, then that was your problem.
If it doesn't, then try a flag clear:

Turn the power off at the wall.
Hold the RECEIPT FEED button down while turning the power back on at the wall.
Wait 5 seconds.
Let go of RECEIPT FEED.
You should see 'FFFFFFFFF' on the display.
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Turn the key back to Reg mode.

If you still have trouble, just let me know.

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It depends what is causing the lockup.
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Turn the power off at the wall.
Turn the key to Program mode.
Hold down RECEIPT FEED button while turning on at the wall.
Wait 5 seconds
Let go of RECEIPT FEED
You should see 'FFFFFFFFF' on the display.
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Hi. I would advise both of you to try a flag clear first to see if you have any program left.

Turn key to program. Power off at wall.
Hold RECEIPT FEED, and turn power on at wall.
Wait 10 seconds, then let go of RECEIPT FEED.
When you see 'FFFFFFFFF' press SUBTOTAL.
Turn key back to REG and try it.

If you still need help, let me know.

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