Question about Brother DCP-110C All-In-One InkJet Printer

1 Answer

Installation software freezes

I cannot completely download the driver software for this printer, It freezes at 'plug in cable and turn machine on'. I do this and nothing else happens. Can anyone help me? Thanks!!

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  • Darcie1023 Aug 18, 2008

    Thank you so much! I will try it now and let you know if it works.

  • Darcie1023 Aug 18, 2008

    It didn't work. I have a red exclamation on the MFC which says that I need ink. Do you think this would stop the process?

  • Darcie1023 Aug 18, 2008

    I have to buy black ink for it in order to correct the problem. I wish there was a way to override the ink error message without having to replace the cartridges because all I really want to do is use the scanner and save to my computer! Thank you so much for your expertise and assistance!

    Darcie

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I can give you instructions for a "Clean" install:

When you have located the correct driver for your machine, please do a clean download and install as follows:

Uninstall the current driver
go to toolbar>tools>internet options>general tab>and delete all of your cookies
Turn off the machine and unplug it
Turn off all your running programs including your virus control
(look in the lower right corner and click on each little icon there and turn off everything you can)
Now download the driver and SAVE it to your desktop
Click on it to install and follow the directions carefully. When it is finished, if it has not told you to reconnect your printer, do so now.
Restart your computer.

Good Luck. Please let me know if this works and rate my solution. Thank You.

Posted on Aug 18, 2008

  • Gayle Ashbach
    Gayle Ashbach Aug 18, 2008

    Check your ink cartridges. Look them over well and check the cartridge slots for dried ink or blobs, which you can cleqn off with a tiny bit of alchol and a swab. Make sure there are no bent wire holders in the slot. Install a different cartridge and turn off your printer, unplug it for a few minutes and then plug it back in, turn it on and see what we have! Get back to me. We will try very hard to figure this out.

  • Gayle Ashbach
    Gayle Ashbach Aug 18, 2008

    Please rate my solution and Thank you for using Fix YA!

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