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Line down page when I print

By Joanne Landy on Aug 18, 2008

" "

There is a light, dotted line down the page when I print or copy. It used to be just when I copied, but now is for printing as well. I have cleaned the two glass areas with alcohol, but the problem persists? Is there anything I can do? Since the probem occurs when I print as well as when I copy, I'm thinking that it may not be the scanner.
Many thanks!
Joanne

Comments:

Aug 18, 2008

- I didn't get the chance to say -- my problem is with a Brother MFC7420

Aug 18, 2008

- I recently replaced the drum, and it didn't make any difference. Any other ideas?
Thanks!
Joanne

Aug 19, 2008

- Thanks again! How do I clean the transfer roller?
--Joanne

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Same Problem

Aug 19, 2008

- My e-studio 550 has a light streak across every copied page. It is about 1 letter in width and it happens both in auto feed mode and when I place the needed page on the glass.
I have cleaned the glass and the white surface that closes onto it. i have also cleaned everywhere I could with pressurized air. Neither has helped. - scard1

Solution #1

posted on Aug 18, 2008

Bubbabear64

Rank: Wiz Office Equipment

Expert
Rating: 85%, 2167 votes

If youre getting a line when you are printing, the problem probably lies with the drum. Open up the cover and see if there are any black lines. If there are, the drum needs to be replaced.

Comments:

Aug 18, 2008

- If there was something on the transfer roller that got into the drum then the transfer roller is going to have to cleaned. It could be scratching the drum as well.

Aug 19, 2008

- You have to be careful but take a cloth and clean it. It is a spongy roller that contains toner on it. Make sure the power is shut off when you do it.

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This Problem Also Relates To: HP 190 Copier Panasonic (FP-D355DC) Copier Panasonic Workio DP-150PA Copier Panasonic WORKiO DP-2330 Grayscale Copier Panasonic Workio DP-2500E Grayscale Copier Panasonic Workio DP-3530 Grayscale Copier Panasonic FP-7750 Black and White Copier

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