Question about Computers & Internet
I cant find the solution why my adapter doesn't function, the error message i always have is this
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."
when i try to click, check for solutions, still can't find any.
please help me..my unit is acer aspire 5920.
Forget the system restore. The person who suggested this probably does not know what the problem is and is just maknig suggestions out of the blue.
If you get similar problems again got to the misrosoft web site and have a look - simple and effective.
Posted on Oct 19, 2008
Try doing a system restore
Posted on Aug 28, 2008
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Posted on Jan 02, 2017
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Mar 18, 2013 | Microsoft ISATAP Adapter
receive error code 31 if the device driver is not updated.
As you have already updated the device try reinstalling the device driver and check if that works, if that does not resolve the issue you may ignore the error message, below link will you go more information related to this issue:
On a Windows Vista-based computer or on a Windows Server 2008-based computer, the Microsoft ISATAP adapter appears with a yellow exclamation mark next to it in Device Manager, and you also receive an error message
Steps to uninstall and reinstall the device driver:
Uninstall and reinstall the device from device manger. Steps to uninstall the device:
i. Click Start, type devmgmt.msc and press enter.
ii. Locate Microsoft ISATAP Adapter device
iii. Right click on the device and select uninstall
iv. Restart the computer for the changes to happen
Uninstall and reinstall the adapter from Program and features. Steps to follow
i. Click Start and choose Control Panel
ii. In Control Panel double click on the "Programs and Features" icon.
iii. Here you can find all the programs and items which are installed in Windows Vista.
iv. To remove adapter click once on the program and then click on Uninstall/Change and follow the prompts.
hope this helps
Jul 03, 2012 | Microsoft ISATAP Adapter
3. Still in Device Manager, click Action and select Add legacy hardware.
4. Click next, and select Install the hardware that I manually select from a list (Advanced), click next.
5. Select Network Adapters and click next.
6. Select Microsoft in left panel and Microsoft ISATAP Adapter in the right panel.
7. Click next and finish the remaining wizard.
The ISATAP is related to Internet Protocol 6.
Please check if IPv6[Internet Protocol version] is enabled on your computer to obtain an IPv6 address.
however this driver only pertains to ipv6, so your internet adapter should still function properly. if it is, you can do this:
Disable but leave ISATAP in the hardware list and go to your manufacturers Website
and check for Post SP1 Driver updates for your computers Chipset.
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