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Zoom lens stuck out - Digital Cameras

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  • Anonymous Aug 18, 2008

    dropped camera on ground, zoom lens won't retract when shut off, lens was cocked slightly...I pushed it back in line,but it don,t work..

  • Anonymous Aug 25, 2008

    iuiiui

  • ydmayer Dec 22, 2008

    dropped camera on ground, zoom lens won't retract when shut off, lens was cocked slightly...I pushed it back in line,but it don,t work..

  • Anonymous Jan 06, 2009

    just decided to stop wroking

  • certified28 Apr 03, 2009

    i had my hand over the zoom len when turnin it on on accident and now the lens won't go back in plzz help

  • Anonymous Apr 29, 2009

    Dropped in it's PADDED case from about 1 ft, zoom is stuck open now...

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1 Answer

Me2 the exactlyy ting i droopped the benq camera and the lens wont move at all and wehn i turn it on it becomes ***** and shuts off

Posted on Oct 25, 2008

4 Suggested Answers

  • 13433 Answers

SOURCE: lens is stuck in zoom mode

you have to send the camera in for service either to the company who made it or to some other repair company.

for example
http://www.advancecamera.com/repair/

Posted on Jun 28, 2008

shockwave727
  • 262 Answers

SOURCE: zoom lens stuck out

that error code indicates the the Lens of teh camera is already defective., In most cases if the lens is stuckout or stuckin camera will not stay On or It will not Turn On at all. For this case you need to call Tech support to send you camera for repair toll free 1 800 235 6325 extension 12

Posted on Nov 12, 2009

  • 11967 Answers

SOURCE: lens is stuck in full zoom position Olympus 7010 camera

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Dec 10, 2009

blueextc3221
  • 15935 Answers

SOURCE: Sony lens 18 - 70 got stuck and it is unable to zoom

Due to the tight tolerances inside the lense mechanism - small bits of sand or lint may become trapped in the mechanics.

It is advised to take the camera to a camera repair shop and have it disassembled and cleaned.

There are many small parts and intricacies that will render it totally useless if not done properly.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Mar 30, 2010

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I have a Casio Exilim Zoom EX-Z80 Digital Camera. And my promblem is that once i zoom out everything is blurry. The whole picture is blurry but once I zoom out it is a bit better but not as much. I need...


Try cleaning the lens gently with a lens cloth or maybe a damp paper towel? Other than that - you may have something stuck in your lens that is making everything blurry when you zooom in...or the lens may need to be replaced to be fully functional. Do you notice any blurry spots when you zoom out that get bigger when you zoom in? If so something may be stuck in your lens. Good luck!

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Hi, my zoom is stuck out and won't retract.


Your lens motor is most likely burnt out. The only way to continue taking pictures is push the lens in manually, You may have problems with the focus after doing this, so just turn the lens manually until you are zoomed in properly. If you have a warranty now is the time to use it.

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Hi Rachael_amor, If the lens will not zoom on the camera will it off the camera? If not then it has some grit, dirt, and the like in the lens. You could attempt to vacuum around the zoom however, I suspect it will need to go in to Nikon. That lens is not well weather sealed, it is a inexpensive consumer lens.

Jun 02, 2009 | Nikon D80 Digital Camera with 18-55mm Lens

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Are you sure it's the zoom ring that's stuck, and not the focus ring? The focus ring doesn't move when the camera is in autofocus.
If it's indeed the zoom ring that's stuck, you can spend more money than the lens is worth in repairs, or buy a replacement (circa 35 dollars on ebay) for dreadfully cheap. Good luck.

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