Question about BenQ DC E600 Digital Camera

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Zoom lens stuck / jammed

Camera got dropped... yes i know....zoom lens opens partially but can't work the camera. should i open it up and hope to work it free????
under warranty but shop not interested, etc.
any advise??

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  • sawsan22 Jan 20, 2009

    i have canon sd820is with same problem

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How old is the cam
i'd be taking it back and trying again to have it replaced
most stores don't want a bad rap so they'll fix it or replace it

Posted on Jan 16, 2009

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1 Answer

My camera dropped and the lens is stuck open. I can tell that it is not centered. The camera automatically shuts off.


The lens error is due to failure of the lens control system. You can remove battery and card replace battery and while switching on tap the lens hood on your hands so as to disengage any dirt or mechanism being struck/jammed while it fell down.
Use some air to blow between the lens to dislodge any sand particles struck inside. Unless you are familiar with handling of small devices must the camera be opened. If so check the voltage on the motor drive, check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and realased. If none of these works then you can think of taking consensus with the service centre.
Get estimate before you decide. It will be good to have it checked at the authorised service as you do not have to run around for spares.

Jul 20, 2011 | Canon PowerShot SD1400 IS IXUS 130...

1 Answer

Camera dropped. lens is stuck in open position, won't turn on


Hello

Thank you for using FixYa for your problem

Zoom lens is jammed, It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Jan 20, 2010 | Cameras

1 Answer

I HAVE A CANON POWER SHOT A520. THE ZOOM LENS WAS OPENED AND I DROPPED THE CAMERIA AND THE LENS WHEN INTO THE CAMERIA. NOW THE ZOOM DOES NOT OPEN ANY MORE. THE LENSE IS OPEN AND DOES NOT CLOSE. I GET NO...


I know this is not the answer you want, but when you dropped the camera you damaged the lens tube (housing) and your camera will require professional repair.

Sep 13, 2009 | Cameras

1 Answer

The lens opens then closes then partially opens


Maybe some of the lens gear is broken . change the gear or lens will be ok .

Aug 31, 2009 | Casio EXILIM ZOOM EX-Z70 Digital Camera

1 Answer

Lens Stuck open on Mz67 hp camera Error code Mz60-022


Was this stuck fully open or was the lens partially opened, or was the lens jammed?

The lens can be removed and replaced with another lens from another non-functioning camera (See ebay). The lens component can also be dissembled. Putting the lens back together is tricky because the parts have to be aligned just right for the lens to work. If working with a Jammed lens, extra care has to be considered not to break any of the moving plastic parts of the lens or that part (if not entire lens) is junk.

With the motor detached from the lens, the lens should extend and retract freely. Use this to test the lens when you dissemble the camera. Be careful of the flash board.


Mar 15, 2009 | HP Photosmart MZ67 Digital Camera

1 Answer

Jammed digital zoom lens


For whatever reason, the lens has failed. This can be caused by many things: the lens motor has failed or is stuck, the gears involved in driving the lens have jammed, or, as pointed out previously, the lens itself, a series of tubes which fit into one another has become stuck. You can try GENTLY pressing down on the lens when you first power the camera to see if you can free up the stuck lens. If that doesn't work, I'm afraid you are going to have to get the camera serviced.
The clicking sound you're hearing is the lens trying to move itself. Unfortunately, it's probably not going to be fixed by pushing on the lens. You are going to have to get the camera serviced. Sorry!

Oct 27, 2008 | Polaroid Cameras

1 Answer

Zoom error


worked on allot of fuji's. first detease, a gear is slipping in the lens retract assembly due to a crack or wear or jam

2nd guest .. zoom errors means its really stuck tight

the gears can be ordered and replaced and one more possibility is that the motor that drives the gear is bad
Also if dropped or zoom lens jammed hard... lens assembly needs total realignment or replacing..

May 23, 2008 | Fuji FinePix F460 Digital Camera

2 Answers

DMC-FX8


If the lens is jammed in the out position you can try holding the camera firmly and tapping/hitting it against your hand with the camera on. The lens should then retract. If this doesn't work or if you are afraid of dropping it (do it on your bed, that way it doesn't hit the floor if you _do_ drop it), you can drop it on a wood/firm surface from an inch or so up and it should retract the lens. This solution ONLY WORKS IF THE LENS IS JAMMED.

Sep 30, 2007 | Panasonic Lumix DMC-FX8 Digital Camera

1 Answer

Zoom lens jammed


this is a protection mechanism against further damage when the zoom/lens mechanism is obstructed. It's a very delicate mechanism, and it's not easy or cheap to fix. The gears probably got misaligned or broken when you dropped the camera. You should get a repair estimate, and only if you decide you'd rather trash it try opening it up again. Good luck

Jun 22, 2006 | Samsung Digimax 420 Digital Camera

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