Question about Maytag EPIC MFW9700S Front Load Washer

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F02 Error on Maytag Epic. I have tried drain/spin setting, unplugged machine, waited, plugged in and tried again, it is empty, no visible suds. It says its a drain problem. HOw do I get to the drain on the machine? The drain hose is clear. thanks Hannah

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  • mama2my4 Dec 19, 2008

    I get the F O2 message and the clothes inside stay wet and the machine will not drain unless I put it on the spin and drain cycle on the right hand side of the dial. The water hose has been cleared.

  • Anonymous Jan 15, 2009

    I have the same issue?

  • Anonymous Apr 05, 2009

    I found three baby socks and a whole lotta junk stuck in that stupid little filter. Nice of the manufacturer to print that helpful bit of info. Thanks to those of you that did though!!

  • Anonymous May 17, 2009

    Same problem here, too, with the F02 error. And a sock was the culprit for us as well. I just posted a longer description but now I don't know where it went. Anyway, the sock may not be immediately visible...use a metal hanger and snake it up the drain and you'll probably find a sock.

  • Anonymous May 23, 2009

    Thank you very much!! You saved us from paying someone to come in and fix it. Of course, like everyone else, it was a sock! Thanks again!!

  • Sarah Aug 31, 2012

    This worked for me. Thank you SO MUCH for posting the solution. I followed your directions exactly. When I took the filter off, there was a sponge, a quarter (?!) and other miscellaneous debris. No wonder it couldn't drain. I had alaready scheduled a service call and was going to head to the laundromat this weekend since they couldn't see me for 5 days. I guess I can cancel that now! Thanks again.

  • m_o39shields
    m_o39shields Feb 24, 2013

    Thank You Thank You Thank You!!!!!!!!!! This post saved me so much money!

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I just wanted to confirm stopgo's solution. A few notes/elaborations:

  1. Open the front door of the washer, and run your hand behind the big, gray rubber gasket. You might feel/see small items stuck there.
  2. If you kneel in front of the washer and look along the very bottom edge, you'll see 3 screws in a row. They are of the "torx" type. Unscrew them and then jiggle out the bottom panel. Inside you'll see a large plastic (off-white color) drain, and you can unscrew the 3-inch diameter cap off it and pull it out. The backside of the cap is a filter. Clear it out and put it back in. (We found a baby sock there).
Note also that when you pull out the bottom panel and look inside the cavity of the machine, there is a special manual for service technicians, stuck on the inside wall. I pulled that out -- there were some interesting/helpful information on that sheet telling you how to troubleshoot problems, including checking the drain filter.

Funny that the instructions for checking the drain filter cannot be accessed until you open the bottom panel to check the drain filter!

Posted on Dec 22, 2008

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  • Allan Nordike
    Allan Nordike Dec 07, 2010

    WOW! Thank you for whoever provided this information, I appreciate it. I had the F02 error as well and our cycles would not complete except if i manually moved it to a drain and spin cycle. I didnt have a sock but a whole bunch of other stuff, like pop cycle sticks, paper, etc. When you doing wash for 6 children you might see just about anything. Thanks again!!! Saved a call and also thanks for letting me know where the manual is, interesting:)

  • bluepit75 Oct 12, 2011

    Thank you so much for the detailed information. My wife has been getting stressed doing the laundry and getting the infamous F02 error. I've owned my machine for 4 years and boy did it smell like a sewer when I unscrewed the drainage cap. It worked like a charm and probably saved me a few hundred dollars in the mean time. Thanks so much once again.

  • John Doe Oct 13, 2011

    Happy to help. Note that when you unscrew the drain cap, a lot of water (~gallon?) will drain. So be ready for it w/ a bunch of sponges and/or towels. What I do is to unscrew it just a little and let the water come out at a slow pace, so that my mopping up will keep up with it.

  • Steven Tenenbaum
    Steven Tenenbaum Jan 08, 2014

    Wonderful information.....not only did it save me a service call, I made about 80 cents in change that I found in the filter!

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We had this problem after our baby's socks started going missing in the wash cycle. We found them in two places: 1. Underneath the rubber gasket of the front-loading drum, and, 2. In the drain line, but not in the hose that comes out of the back of the machine. The manual and website make no mention of the three torx screws on the front, lower panel that can be removed, exposing a drain that can then be unscrewed (be prepared for A LOT of water to come out of here if you haven't been able to get it to drain). Inside here we found the culprit baby socks, removed them, ran a fan on the exposed electronics over night to dry them out, and put it back together. Problem solved. It's unbelievable that this information is not in the manual but had to be googled from sites like this. Hope this helps someone else and prevents an expensive service call. Maytag, you ****!

Posted on Nov 13, 2008

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I took the bottom panel off and unscrewed the white cap. Inside was threads, change, and several of my 3 year old daughters socks. As soon as I pulled that out and cleaned it, it worked great and no more error codes.

Posted on Dec 18, 2010

  • chastain1411 Aug 04, 2011

    WOW! Thanks to those who posted the solution. Yep, a sock, hair, unidentifiable stuff, and a nasty smell to go with it. Junk has been cleared and no problem now. Yep, Maytag dropped the ball -OR was this a ploy to force us to use an expensive tech to solve our problem? Well, we all have the tech manual, and We have the top secret info.

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Thank you Thank You Thank You!!!!

Posted on Aug 04, 2011

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First time, mine had about 50 cents in pennies and dimes in there. Closed it up. Thought it was working fine. One week later... same problem. Opened it up again... nothing. Finally felt the outsride of the black rubber hose right behind the drain, and I could feel there was something big in there. I massaged it to where I could see it then reached in with long needle nose pliers. It was a full grown man's sport sock on the rubber hose just behind the drain. For gosh sake... how did that manage to go down the drain???

Posted on Dec 12, 2011

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1 Answer

Gives code f02 and sud


Hello,

The F2 error codes means LONG DRAIN TIME and the suds code the washer detected water in tub after normal alloted drain time...so basically the F2&SUDS means the same thing. A lot of times when it does not drain fast enough,its caused by a blocked filter on the pump being biult up with debris. This tip i wrote will show ya how to clean the pump filter.
http://www1.fixya.com/support/r10121384-check_when_duet_washer_door_locked_after


GENE

Sep 21, 2011 | Maytag EPIC MFW9700S Front Load Washer

1 Answer

My Maytag Front Loader Washer was reading sud on the digital screen and also reading F02. After a few days past by, it stopped reading that because i looked online and thought i solved the problem. Just...


Hello & Welcome to FixYa

F02 is a drain error in your Kenmore washer, if the unit is unable to drain then after 4 minutes it will display suds and then F02. The first thing that should be done is cleaning the drain hose and the drain pump filter, you can take out three torx screws from the bottom front panel and then clean the area completely, lift up the cap to clean the filter. If the error returns then check the drain pump if it is not working then replacing the pump is recommended repair. Please get back to me if you have any other questions.

Kevin

Aug 01, 2011 | Maytag EPIC MFW9700S Front Load Washer

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I just moved and my washer through the error code "sud" when it started to spin it wont drain either.


You have either overloaded the machine, or you have used too much soap. unplug washer for about 10 minutes. set to rinse and spin, should work fine. If you cant get it to work tried putting some veggetable oil to kill the suds.

Nov 30, 2010 | Maytag EPIC MFW9700S Front Load Washer

1 Answer

How do I drain the suds from my washer mid cycle


Try canceling the cycle and let drain. If the machine is locked out and will not allow you to start a drain try unplugging the machine for 30 seconds then plug it back in. Turn the power on and push cancel/drain. This should let you take the clothes out and start the rinse/spin clean out.

This machine is designed to use HE detergent which is low sudsing if used in the right amount. If the wrong detergent or too much is used sudsing and possibly an error code of SUDS may occur.

Once you have removed all the suds I would recommend running a cleaner such as Affresh or Smelly Washer to remove any suds residue.

Apr 20, 2010 | Maytag EPIC MFW9700S Front Load Washer

2 Answers

Displaying error number F02


Hi there
OK i give you what you need to read so you know what it is. Hope this gets you in the right direction.
F/02 Long Drain
If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.
Thank you for writing to fix ya.
Best regards Richard

Dec 11, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Im gettin a f02 code it wont empty all the way, and wont spin fast. book says drain prblem


"F02" is a Long Drain error code. This is an indication that you may have an obstruction somewhere in the drainage system somewhere. In most cases this means there is a clog in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing can commonly clog in this area as well causing the drain cycle to fail.

NOTE: The "SUD" error code can often occur in conjunction with the "F02" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error should go away.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

Your Maytag Epic is manufactured by Whirlpool, so these instructions will apply.

Nov 11, 2009 | Maytag EPIC MFW9700S Front Load Washer

1 Answer

F@ error code,


F02 - Long Drain (Drain Exceeds 8 Minutes) - Select 'cancel' twice to clear error code. Note: You may see a "SUD" error code appear first during this failure. This should change to the F02 error code after a few minutes. Proceed by checking the drain hoses for proper connection and kinks. Unplug unit and disconnect power. Check the electrical connections at the pump and make sure it is operational with no debris or blockage. Reconnect power and plug unit in. If problem has not been corrected, replace the pump.

Oct 10, 2009 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

F02 error code...solution please


F 02 error means that is Clogged drain filter.
Remove lower front panel, Torx driver required. Open the filter, the front cover spins off. Remove baby sock, dog hair, and fibers from curtains and replace cover. Mount front panel, set washer down. Plug in and test.
Was this helpful? please rate my assistance thank you

Aug 13, 2009 | Maytag EPIC MFW9700S Front Load Washer

1 Answer

My kenmore elite he3t showed an error code f02, i unpluged it and plugged in back in i tried to run a drain/ spin and the machine make a strange noise i suspect the motor filter is clogged and the moter is...


If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump


***You stated that there was a noise when you started a manual drain. This may be a damaged drain impeller. in this case, replace the entire pump(drain).

Jun 07, 2009 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

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The red codes said F02, I unplugged it and waited about 5 minutes. Replugged it and set to drain, no spin, hit prewash four times fast. It started the diagnostic cycle but stuck on 05 spinning and...


"F02" is a Long Drain error code. This is usually an indication that there is something impeding the progress of your drain pump. The following link explains:

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

Before you throw the washer out the window, try unplugging it again for at least 30 minutes. This is the time required to reset the Central Control Unit (CCU). This is the main computer on your washer. Sometimes the error codes can be erroneous and resetting the CCU in this manner will correct the problem. If the error code returns after a CCU reset, then you have a legitimate problem. If this is the case, I would begin by checking your drain pump. There are instructions in the link I provided you. Let me know if you have any questions. I hope this helps you.

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