Question about Whirlpool Duet GHW9150P Front Load Washer

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Sour smell coming from inside whirlpool duet front loader

Can you advise on how to get ride of sour smell inside whirlpool duet front loader? I check that there was not any items caught inside the rubber door seal.

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  • Anonymous Aug 18, 2008

    I have had the same odor problem since we got it. I thought leaving the door open would help and cleaning the rubber seal would do the trick. No luck. I have just discovered that the brown funk is coming from the inside or outside of the metal barrel. I don't want this machine anymore but spent alot of money on it to just get a new one. I am surprised there has not been a recall but I guess unless is it a life threateningn issue the company doesn't have to do anything. My question to you is do you have the same problem?

  • Cherie895 Jan 20, 2009

    I had this terrible sour smell which at first I blamed on the dirty laundry. As the smell became worse I sniffed around and realized it was coming from the whirlpool HT Duet washer. Now I have to service this myself? I too, have suffered from sinitus and allergies and asthma! If I could afford it I would get a new washer and dryer today. Never buy one! We had an issue earlier with the pump and fix it ourselves because our service insisted we buy a new electronic panel!

    What energy and water efficient washer would you recommend? One that uses leswater than older versions and has a high speed spin to remove most of the water so clothes don't take so much time to dry?

  • Anonymous Mar 12, 2014

    e03 error on whirlpool duet front loader

  • Anonymous Mar 29, 2014

    Duet front loader

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3 Answers

  • Official Brand Answer
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At the risk of being rude... it's not your washer that is causing the problem it's your washing habits. Jeff is "right on the money" when he stated water temperature is important. It's fine to use mainly cold water but it makes preventive maintenance very important. A hot soak or wash as your last cycle on was day will help dissolve and flush out residue. Just as important is the amount of detergent used and use of fabric softener. To remove odor from your washer and laundry the "splash area" just above the normal waterline must be cleaned. This is invariably the area of heaviest buildup of odor-causing residue. To clean the splash area add 1 or 2 caps of smelly washer cleaner to a full load of laundry and wash in a hot setting. The added bulk of the laundry will raise the water level to include the splash area. Intermittently pause to soak for more extreme cases.

Posted on Dec 09, 2012

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  • Whirlpool Master
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A lot of machines can suffer from this problem. It is usually down to a bacteria build up between the drum and the tub. The majority of appliances that suffer form this have been used mainly on 40 degree washes and with a biological detergent.
The best way to get rid of this smell is to place two tablespoons of washing soda or soda crystals in the detergent drawer and then run the appliance empty on the 90 degree wash. You may have to repeat this treatment before the smell goes but it will go eventually. Hope you've checked out & cleaned your filter.
You can give me an excellent rating for the help, can't you? Thanks

Posted on Jun 24, 2012

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  • Master
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Residual water sits inside the wash tub under the stainless steel basket and in the drain lines & drain pump. This is normal. If you are in the habit of using very few hot water cycles and do not leave the washer door open when not in use, bacteria, mold and mildew can build up and cause the sour smell you are experiencing. The following link provides some good info on how to prevent these odors:

http://www.fixya.com/support/r513372-front_loader_mildew_odor

You may also want to remove the drain pump reservoir and check to see if you have anything caught. Sometimes debris can build up in the drain pump and cause odors. The following link explains how to check the drain pump:

http://www.fixya.com/support/r385845-checking_drain_pump_in_whirlpool_duet

I personally own a front loader such as yours and have never had a problem with odors by following this simple advice. Occasionally run a sanitary cycle with nothing but bleach in the water. For washers with no santitary cycle, run it on the hottest setting you have. Sorry...front loaders require a bit more TLC than conventional top loaders. I hope this helps you. If you have questions, please let me know.

Posted on Aug 18, 2008

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there are 2 or 3 screws behind the top cover,but this wont get you to where the odor exists,its in between the inner and outer drum,you need to also remove the front cover including the door then remove the inner drum pulley and belt and then split the outer tub to clean out old detergent and fabric softener if you use this as this is where the smell is coming from

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http://www.fixya.com/support/r3608512-getting_rid_front_loader_mildew_odor

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http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

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http://www.fixya.com/support/r3608512-getting_rid_front_loader_mildew_odor

Read through the information provided and let me know if you have any questions. I hope you find this information helpful.

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My towels always smell sour...it doesn't matter what detergent or fabric softener I use. I have the Whirlpool Duet front loading machine and dryer.


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On some models the filter is located ‘inside’ the big hose from the bottom of the tub. This takes more time to clean.

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Did you check for small wet items just inside the door? Push in on the soft gray rubber area right down in front and made certain you don't have something soured down in that area.

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Mold and bacteria in your door seal is a symptom of problems deeper inside the unit. All washers - not just Whirlpool, have this problem. The area of worst buildup is always on the inside of the plastic outer tub just above the normal waterline where suds and soiled water splash up and don't get rinsed out. To clean this problem area add 1 or 2 caps of smelly washer cleaner to a full load of laundry. The added bulk of the laundry will raise the water level to include the "splash area". Intermittently pause to soak more extreme cases.

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