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I have a Philips DVDR3570H which was working fine but no will now boot fully up..simply sits there with the "starting" message displayed on the front panel. Any ideas on how to fix?

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I had this problem, looping and displaying "Starting". It was solved by reformatting the hard-drive.

NOTE: if you do this, all settings and all that is saved on the harddrive is lost. But seeing that you can't start it anyway, that is acceptable, right? :)

Anyway, here's how you do it:

  1. Pull out the power cord from the socket.
  2. Press and hold PREV and STOP (i.e. left and down) on the front panel.
  3. Plug the power cord into the socket again.
  4. Wait until the front panel says "FMT KEY" to let go of the buttons. Wait for it to finish formatting, upon which you will get "-- --" on the panel.
Restart the box and you should now end up at a screen asking you to set the language for the box, as if being started for the first time ever.

Also of note: if you want to restore the firmware to factory settings, Philips support told me to pull the cord, press and hold the STANDBY button, and plug it back in again. For the looping problem though, I didn't need that.

Posted on Dec 06, 2009

  • Constanti111 Jul 20, 2010

    I was very upset when my Phillips DVDR wouldn't load. I LOVE this machine. After I restored the firmware using your instructions, it got back to working flawlessly.

    THANK YOU! THANK YOU! THANK YOU!

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NOTE: if you do this, all settings and all that is saved on the harddrive is lost. But seeing that you can't start it anyway, that is acceptable, right? :)

Anyway, here's how you do it, according to Philips support:

  1. Pull out the power cord from the socket.
  2. Press and hold PREV and STOP (i.e. left and down) on the front panel.
  3. Plug the power cord into the socket again.
  4. Wait until the front panel says "FMT KEY" to let go of the buttons. Wait for it to finish formatting, upon which you will get "-- --" on the panel.
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Also of note: if you want to restore the firmware to factory settings, Philips support told me to pull the cord, press and hold the STANDBY button, and plug it back in again. For the looping problem though, I didn't need that.

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I had this problem, it was solved by reformatting the hard-drive.

NOTE: if you do this, all settings and all that is saved on the harddrive is lost. But seeing that you can't start it anyway, that is acceptable, right? :)

Anyway, here's how you do it, according to Philips support:

  1. Pull out the power cord from the socket.
  2. Press and hold PREV and STOP (i.e. left and down) on the front panel.
  3. Plug the power cord into the socket again.
  4. Wait until the front panel says "FMT KEY" to let go of the buttons. Wait for it to finish formatting, upon which you will get "-- --" on the panel.
Restart the box and you should now end up at a screen asking you to set the language for the box, as if being started for the first time ever.

Also of note: if you want to restore the firmware to factory settings, Philips support told me to pull the cord, press and hold the STANDBY button, and plug it back in again. For the looping problem though, I didn't need that.

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NOTE: if you do this, all settings and all that is saved on the harddrive is lost. But seeing that you can't start it anyway, that is acceptable, right? :)

Anyway, here's how you do it, according to Philips support:

  1. Pull out the power cord from the socket.
  2. Press and hold PREV and STOP (i.e. left and down) on the front panel.
  3. Plug the power cord into the socket again.
  4. Wait until the front panel says "FMT KEY" to let go of the buttons. Wait for it to finish formatting, upon which you will get "-- --" on the panel.
Restart the box and you should now end up at a screen asking you to set the language for the box, as if being started for the first time ever.

Also of note: if you want to restore the firmware to factory settings, Philips support told me to pull the cord, press and hold the STANDBY button, and plug it back in again. For the looping problem though, I didn't need that.

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