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Posted on Jun 06, 2011
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Presser foot goes up when sewing and down when stopped. Control buttons move foot up and down and mid positions, but not as expected according to button labels. Screen displays "Presser foot too high"

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  • 3 more comments 
  • jbreid Jun 06, 2011

    OK will try that, thank you.

  • jbreid Jun 07, 2011

    OK I tried all the possible settings of foot pressure and the machine is still acting the same way:
    The "up" button makes the foot go down.
    The "down" button makes the foot go up.
    The "middle" button makes the foot go to various places: middle, middle high, middle low, hop up and then back down, stay down.

    Here is the display error message

    If it would help, I also have a quicktime video of the strange behavior, is there an email where I could send it?
    The machine is a Viking Quilt Designer II by the way -- I'm sorry about the thread title, there was something unexpected going on in the web site when the "Viking 1" got attached, and I don't know how to correct it.

  • jbreid Jun 08, 2011

    Thank you. How can I find a competent tech in the Los Angeles area?

  • jbreid Jun 08, 2011

    ...or that I could ship the machine to.

  • jbreid Jun 08, 2011

    Helpmech really stuck with me through a number of followup questions. We managed to trace the problem to a failure in either the presser foot or the control board.

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1 Answer

raj somaiya

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  • Master 5,370 Answers
  • Posted on Jun 06, 2011
raj somaiya
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Try turning the presser foot pressure to a higher number. Ususally it at 4-5.
There is a presser foot pressure dial on the left end of the machine, make sure it is on 3 or higher.---------- try this and check.this should help.thanks.Helpmech.

  • 1 more comment 
  • raj somaiya Jun 06, 2011

    Keep updated.Thanks.Helpmech.

  • raj somaiya Jun 07, 2011

    In that case there are two possibilities, one the presser foot itself and other the control board.The presser foot is controlled by the control board.As per the comment you mentioned the presser foot is functioning but its not functioning right, so it indicates towards faulty control board.Its not controlling the pressure foot right.The presser foot has to be inspected by tech, before going for control board.
    -------------
    This will help.Thanks.Helpmech.

  • raj somaiya Jun 08, 2011

    Click this link below for sewing machine repair centers in losangels:---


    ----------

    This will help.Thanks.Helpmech.


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The pressure foot on my bernina bernette 715 won't move
Troubleshoot this. Here are some steps you can take:

Safety Setting Adjustment:
In newer firmware versions (V9.xx), a safety sewing setting was added to prevent the ruler foot from hitting the needle holder when the foot is hovering and the needle is down.
If your presser foot only raises slightly (about 2mm), it might be due to this safety setting.

To resolve this, change the setting from the maximum of 2mm to a maximum of 6mm.
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Check the Needle Position:
Ensure that the needle is in the highest position (raised) before attempting to move the presser foot.
If the needle is down, the presser foot may not move freely.

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Make sure there's nothing preventing the presser foot from moving smoothly.

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Uneven fabric feed can occur if the pressure on the presser foot is too high or too low.
Adjust the presser foot pressure according to the thickness of the fabric you're working with.

Power Cycle and Reconnect:
Turn off the machine and disconnect it from the power source.
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Refer to the Manual:
Consult your Bernina Bernette 715 user manual for specific troubleshooting steps related to the presser foot. If these steps don't resolve the problem, you may have to take it to a professional repair service.
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