My Roadmate 2000 takes hours to map a destination, will spontaneously display a list of maneuvers, or just shut off instead of starting a route. Battery condition seems okay (it runs off a car power cord anyway and fires right up when the ignition is turned on). I keep purging the list of recent addresses to avoid overloading the memory but that no longer seems to help.
I figured out, purely by accident, that you don't PUSH the "Reset" button on the left side of the unit (as I was told by two different Tech Support "Specialists" on two separate phone calls), but rather you SLIDE IT UPWARDS, using something like a paper clip or other pointed object. Tech support had me trying to PUSH it in for almost a half hour, and then suggested I go to the extent of downloading and installing a firmware upgrade.
SLIDING the Reset switch solved the problems in seconds!
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There is no longer any map updates or accessories available for the Roadmate 2000.
Magellan has obsoleted this unit and no longer has support for it or any accessories.
I talked to them online as well as on the phone.
So basically when you get the message on your Magellan Roadmate 2000 that you maps are out of date and your unit no longer functions correctly because of this, there is no fix and the unit is now a useless paper weight.
And there are no sites online that has any software to upgrade maps for this unit.
So keep your plugs because they work on other units, but take a baseball bat and hit a home run with your roadmate 2000.
Thats all its worth now.
This is how to: 1. your device has to be ON 2. attach it to your computer via USB cable 3. go on Magellan support web page (www.magellan.com) and search for the desired map 4. save it on your computer by right-clicking on the map and choosing the option "SAVE AS" 5. double-click on the icon of the saved file (the map) and choose as destination your GPS device.
Your best bet is to contact Magellan directly. Their website is not the easiest place I've ever navigated. I did not see a specific listing for the Roadmate 2000, but when I queried them about upgrades for your unit, the response was Roadmate 2000/2200T. Manuals are available, but again nothing was noted about supporting the 2000. I've provided their phone # is below. Good luck.
i use to own a 700, i advise you to get the new magellan mastreo 4000 or higher,i did my research and the magellan700 roadmate is no longer being serviced.that is what the magellan website has had showed and someone on here also has said it and they start to have alot of problems.i own now a mastreo 4000 so far so good no problems.