Question about HP DeskJet 5550 InkJet Printer

1 Answer

HP Vista Won't accept software program.

I install my disc and it goes through the process, but does not "Locate Printer". It has worked before in this computer, but after restoring it to factory specs I can't get it to accept the software program. I appreciate any help.

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 300 Answers


According to this link from HP Vista only has a basic driver built in. There should should find information for installing the printer.

Hope this helps. Please remember to rate this information.


Posted on Sep 04, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My hp vista laptop will not instal the lexmark printer disc it goes through the settings etc but then after the instal process it says it has not worked.

Is the Lexmark printer Windows Vista device ready? You don't say what model.
It could be just a driver problem. See if has a suitable driver for your printer.

Feb 03, 2011 | HP Compaq EVO D510 Intel Desktop PC -...

1 Answer

HP DeskJet F380 All-In-One Printer scanner does not work with vis

Same problem with Xp and same printer, Cannot add printer in control panel , printers. Can only be installed with original software, Try also uninstalling all printer software plug in and when vista pick up new hardware install software from disk and not auto

Aug 13, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Unable to check cartridge ink level on new computer.

i think the problem is on that software.pls check the software cd or DVd. if it is fully compatible with windows vista.

Jun 13, 2009 | HP OfficeJet 6310 All-in-One Printer...

2 Answers

Need to get hp 1310 onto new pc, with vista

You can download the driver here: HP Full Feature Software and Drivers

To install the driver do the following:

  1. Click the Download only button.
    Note: Make sure the HP All-in-One device is "Not" connected to the computer before running the download file.
  2. Click the Run button to begin the download.
    Note: File is compressed and may take time to expand and run.
  3. Follow the on-screen instructions to begin the installation process.
  4. Click Finish.
  5. Connect the USB cable between the HP All-in-One device and the computer, then turn on the HP All-in-One device.
  6. Your product should be ready to print.

Mar 01, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

My computer keeps asking me to insert the solution center disc. I am sure I got that with one of my printers but I cant locate it. How do I clear this so it stops coming up envery time I turn on my...

I believe this is related to an HP printer installation. You need to identify the process and remove it from the startup. This should be removed when you remove the printer software (Control Panel >Add/Remove Programs or Programs and Features in Vista). An alternate method would be to use the MS Configuration Utility (Start>Run msconfig or type msconfig in search for Vista) then select the startup tab and locate the program and uncheck the box to the left. If you are no longer using the HP printer or bundled software I'd recommend uninstalling those first as it appears it is trying to install additional components.

In future posts please include your operating system and any specific details you have available.

Nov 13, 2008 | Office Equipment & Supplies

1 Answer

Bought new compac laptop..had hp photosmart3210 all-in-one printer. installation disc i had did not support windows vista. came to hp and downloaded new driver to support windows vista. worked for two days...

the software you downloaded will have a folder called ccc you need to follow the steps below and reinstall again for this to work.

disconnect the usb from the printer>
insert the printer cd in the drive>
cancel the autorun that pops up>
Explore the cd from my computer>
locate the folder called ccc>
it will contain files called uninstalll1, uninstalll2,uninstalll3,uninstalll4>
run them all in the same order as above>
this will completely wipe off the hp device from the pc (it will take time each level taking more time then the one bofore it)
once done restart the pc>
reinsert the printer software cd and follow the onscreen instructions to reinstall the printer software again.

if this dose'nt work and u need steps for registry cleanup (usb entries) let me know

I hope it works

Oct 18, 2008 | HP Office Equipment & Supplies

1 Answer

I have aquired a new computer that runs on Vista Home Premium. Trying to connect my HP PSC 1610, will not accept the installation disc

You have to go to the HP site and download the Vista drivers for your printer.
Also, this printer is very specific on how to do the install.
#1 turn the printer off, and disconnect the USB cable.
This is a 165MB compressed file, so it's going to take a while to download it.
Once you do, close any programs you have open, go to the folder you downloaded it to, double click to decompress it. Make note of where it is expanding it to (it will tell you in the beginning).
After it is finished decompressing it, the install program should start. If it doesn't, go to the folder it unzipped to, and double click the setup file.
The software will tell you when to connect and power on your printer.
It is also recommended to burn a copy of this downloaded file from HP in case you need it in the future.

Sep 01, 2008 | HP Office Equipment & Supplies

1 Answer

HP soln Center "Not Responding"

Try reinstalling the software,

first uninstall the software from add or remove programs or programs as it may be called in vista.

After the programs are uninstalled, you need to unplug the printer untill asked to plug back in during the install of the driver and software.

Let me know how it goes.


Jul 13, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

My hp psc 1310 series printer works with my computer which has Vista but the computer won't accept the software. i wanted to use the scan function. can i get software from the internet?

Installer will not scan for the software, locate the software using the file explorere adn then run the executable for the printer rn install separately

Apr 28, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
HP DeskJet 5550 InkJet Printer Logo

Related Topics:

30 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

1089 Answers


Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides