We always used to do video through comcast and now all of a sudden it doesn't work. We use our logitech on our pc laptop and granted, we know it could use more memory, but we've max'd it out and we're making do for now. We are using yahoo messenger right now, but the quality is never that good and its choppy. Comcast was smooth and really fast. What happened? It seems to crash every time we are almost connected to a family member through comcast messenger and then it conks out on us on our end. So, i think we know its our issue and not the receiving end. We have a fast dsl--comcast. We've called logitech, they told us to download the latest driver. We did that. We've called comcast and they say they have nothing to do with the comcast messenger/video. Imagine that!
Check your statrup programs, unnecessary startups will rob you of your memory that your web cam may require...you might want to take it to a laptop shop you know is relibable for assistance ..we might get to techinal..
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Make sure you can see yourself in the Webcam software window
Close the webcam software window
Make sure your webcam is selected in Skype settings so that Skype can use it:
Sign in to your Skype, click Tools>Options>General>Video Settings
Check (click to have "tick" in the box) both "Enable Skype Video" and "Start my video automatically when I am in a call
Under Select Webcam (Default video device) choose Logitech QuickCam Communicate STX
In Audio Settings choose Logitech Mic to be your default microphone (you have it built in your camera)
Check to mark the box "Let Skype adjust my audio settings"
It should work now.
If you experience issues like signing in to your Skype is taking too long, Can't sign in, or you can't see or hear the other person, then you should contact your internet provider for slow connection. Also, you can check your connection using Speed Test online (www.speedtest.net).
1) If you do not intend to use the Logitech chat feature I would recommend you uninstall the current logitech software and re-install it - opting out of the Logitech chat feature when the option appears 2) Make sure you have downloaded the DirectX support software.
Check out the support page for your webcam by browsing the gallery and clicking on the picture of your model.
Yes, I have a Logitech WEBcam (not the same model) and I use Skype.
After you installed Skype then :- To test if the Logitech QuickCam is functioning, check the USB cable; make sure it is connected properly. Then click on Start - All Program - Logitech - Logitech QuickCam and see if you can get the camera to capture your image/video. If this works then the fault is with the Skype configuration. Sometimes the WEBcam settings drop off and the WEBcam need to be selected again. Open Skype - Tools - Options - Video Settings and select the Logitech QuickCam Also check the Audio Settings for the Microphone THEN click on Save. Avoid connecting the WEBcam to an USB hub.
Go to Start->Control Panel->System->Hardware->Device Manager. Here locate your webcam, select it and delete it.
Now disconnect the webcam from the laptop.
Insert the Logitech CD and install the drivers afresh.
Connect the webcam and allow Windows to detect it and load its drivers. Windows will take a long time to do this.
Now configure the Instant manager to use this webcam as default camera.
And start using.
But before you do that start the webcam program to use this camera to check if it takes the video continuously. I do not see any problems now.
Trick with Logitech is to load drivers with the device disconnected.
You should be able to select the Logitech webcam in the Settings of the program you are using. Try this free webcam test site. Click on the camera icon and then choose the Logitech from the drop down list. Once you are sure it is loaded and working properly, go into your service and select the Logitech. In Skype it is under Settings, Camera. In MSN click Tools, Audio & Video set up, Next. It should give you the option to choose what camera you want to use.