If you just plugged it in and started it up, you may have failed to set the humidity extraction level. Which is different from the factory settings. If you want to remove great deal of humidity, lower the setting to 35%. Keep in mind, the lower the setting the more humidity/moisture will be removed from the household air. The higher the setting less will be removed.
As far as the unit beiing warm is concerned ... Be sure to maintain at least a minimum of 12" clear air space all around the unit while in operation. Do not operate the dehumidifier in direct sun light.
Also, make sure all the packing material has been removed from the interior of the unit. This will block the airflow and cause the unit to overheat. If it does overheat, it should shutoff automatically. But, don't confuse that with normal automatic shutoff (i.e water collection bucket full, timed cycle has ended, no more humidity to remove from the air, etc.)
When all else fails, consult the owner's Manual.
Hope this helped you. Please let me know.
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