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Re: I cannot recieve faxes
There seems to be an internal fault, either with the receive relay or another board component. Can you receive a telephone call? If so, I would say it's a component failure and should have a repair shop look at it. With this kind of problem, the repair facility will use bench testing equipment to prove it. then exchange the faulty board. If it's not under warranty, it will be expensive.
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In a business environment most fax machines are left on 24/7......who wants to miss an order coming in because your fax was OFF. However, many fax machines can be programmed to go into a "sleep mode"...this would be in the evening when the office is closed...you still want to be able to recieve fax's if any come in..but you don't need the machine ON "fully" ready to print. Another-words, the machine is in a sleep/half power mode( because no-one is in the office to use it )..BUT if a fax comes in then the machine can still recieve it, then it "wakes-up" fully..prints out the recieved pages, and then goes back to sleep again. The details on how to program this function will be in your operators manual IF the feature is available on your model.
The benifits of programming a machine this way are pretty obvious...savings on Hydro, extended machine life ( due to machine going to sleep.) and yet you still dont miss any calls.
Pretty good hey.!!
The machine is set with the sleep mode as a default. The fax part can be changed to recieve a fax by pressing the fax mode button. Press it until it says Fax only, not F/T. F/T means Fax/Telephone. This mode would make it to where you have to pick up the reciever and press start when a fax comes in. The Fax only mode means it will pick up everytime a fax comes in automatically. Let me know if this was helpful. Please give my helping a rating. Thanks!
Your Brother machine#s Sleep Mode function reduces power consumption while the machine is idle. You can adjust how long your Brother machine is idle (between 00 and 99 minutes) before Sleep Mode is initiated. Please note that the default setting is 00 minutes, and the timer automatically resets itself after the Brother machine receives a fax,receives data from your PC, or makes a copy. To adjust your Brother machine#s Sleep Mode setting, please follow these steps:
sleep mode is just a status of the machine when it is in idle mode.you cannot turn this off however you can delay the time before the unit goes into a sleep mode.it has nothing to do when you are sending out faxes.so here are a few things you need to check when sending a fax (1)dial tone by pressing hook/hold button (2) insert the doc into the adf, make sure it will change to "enter fax # and start,or copy press copy (3) dial the number (4) wait for fax tones of the receiving unit before you press start. now if you can hear an operator on the line,that has to be verified with your phone company since brother machine does not restrict incoming and outgoing faxes UNLESS that is restricted from your phone line.
You should be able to send and recieve faxs in the sleep mode. You need to reset the machine, pull out the plug, hold down the menue key while you plug the machine in. When maintanence comes up in the display enter 01 and wait. Whwn maintanence comes up again press 99.
DO NOT PRESS ANY OTHER NUMBERS OR YOU WILL DAMAGE THE MACHINE BEYOND REPAIR.
Your fax is now reset and completley empty, you will have to put in your name etc and sleep mode will be set to "0" minutes
Press Menu/Set, 1, 6, 2
(2. Sleep Time should be displayed)
Simultaneously press Start and Options at the same time
Press Stop Exit
This will turn the sleep mode off. The new setting will apply after the next time the machine copies, prints or is turned off and on.