Question about Brother MFC-8220 Fax

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I cannot recieve faxes

I can send, print and copy however when I am sent a fax the machine goes into sleep mode. I set it to recieve Fax only turned of sleep and now I get a Com error?

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There seems to be an internal fault, either with the receive relay or another board component. Can you receive a telephone call? If so, I would say it's a component failure and should have a repair shop look at it. With this kind of problem, the repair facility will use bench testing equipment to prove it. then exchange the faulty board. If it's not under warranty, it will be expensive.

Posted on Aug 19, 2008

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There is nowhere I can find whether I should switch on the Machine 24hr a day x 7 days a week. Or shall I swtich it off after-office-hours? Any effect on the life-span of the machine?


In a business environment most fax machines are left on 24/7......who wants to miss an order coming in because your fax was OFF. However, many fax machines can be programmed to go into a "sleep mode"...this would be in the evening when the office is closed...you still want to be able to recieve fax's if any come in..but you don't need the machine ON "fully" ready to print. Another-words, the machine is in a sleep/half power mode( because no-one is in the office to use it )..BUT if a fax comes in then the machine can still recieve it, then it "wakes-up" fully..prints out the recieved pages, and then goes back to sleep again. The details on how to program this function will be in your operators manual IF the feature is available on your model.
The benifits of programming a machine this way are pretty obvious...savings on Hydro, extended machine life ( due to machine going to sleep.) and yet you still dont miss any calls.
Pretty good hey.!!

Nov 07, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Our fax is on sleep mode...how do we get it off that mode and able to recieve faxes?


you can tun it off by using the settings setup . it should send and receive even in sleep mode

Jan 08, 2010 | Brother IntelliFAX 5750e Laser Fax

1 Answer

Our Brother Fax Machine 2820 stays in sleep mode. How do we get it out of sleep mode?


Machine goes into sleep mode when not being used When it recieves or you copy something it will come out of sleep mode If its not recieving then you need to check your recieving settings

Jun 10, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

I can send but cannot recievefax. Fax is on SLEEP all the time.


The machine is set with the sleep mode as a default. The fax part can be changed to recieve a fax by pressing the fax mode button. Press it until it says Fax only, not F/T. F/T means Fax/Telephone. This mode would make it to where you have to pick up the reciever and press start when a fax comes in. The Fax only mode means it will pick up everytime a fax comes in automatically. Let me know if this was helpful. Please give my helping a rating. Thanks!

Feb 11, 2009 | Brother IntelliFax-4100e Fax

1 Answer

BROTHER FAX MACHINE 2800


Your Brother machine#s Sleep Mode function reduces power consumption while the machine is idle. You can adjust how long your Brother machine is idle (between 00 and 99 minutes) before Sleep Mode is initiated. Please note that the default setting is 00 minutes, and the timer automatically resets itself after the Brother machine receives a fax,receives data from your PC, or makes a copy. To adjust your Brother machine#s Sleep Mode setting, please follow these steps:

1. Press MENU/SET, 1 (General Setup), 7 (Sleep Mode).

2. Use the dial pad to enter the amount of time the fax machine is idle before Sleep Mode is initiated (00 to 99 minutes).

3. Press the MENU/SET key to confirm your choice.

4. Press the STOP/EXIT key to exit the menu.

NOTE: If you frequently print, copy, or fax, set the idle time long
enough to insure that you will not always have to wait for the Brother machine to warm up.

Dec 02, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Able to receive fax but cant send


sleep mode is just a status of the machine when it is in idle mode.you cannot turn this off however you can delay the time before the unit goes into a sleep mode.it has nothing to do when you are sending out faxes.so here are a few things you need to check when sending a fax (1)dial tone by pressing hook/hold button (2) insert the doc into the adf, make sure it will change to "enter fax # and start,or copy press copy (3) dial the number (4) wait for fax tones of the receiving unit before you press start. now if you can hear an operator on the line,that has to be verified with your phone company since brother machine does not restrict incoming and outgoing faxes UNLESS that is restricted from your phone line.

Nov 18, 2008 | Brother IntelliFax-2820 Laser Fax

3 Answers

Can not recieve Faxes


These machines goe into sleep mode automaticly and should exit when they detect a ring.

You MAY have a problem with your main board.

First make sure your phone cord is plugged into the correct port. There are two, line and ext. It must be plugged into line.

You can try a factory reset if that doesn't work. Unplug unit, hold menu button, plug back in and wait for lights to blink and display to read Maintenance.

Press 0 and 1

Now press 99

Now try sending to the machine again.

If this doesn't work, you likely need the unit serviced.

Dec 28, 2007 | Brother IntelliFax-2820 Laser Fax

3 Answers

Fax will not recieve


DR mode means that Distinctive Ring is set to on which will force your fax machine to manual receive. Turn DR off and you can set it to whatever mode you want.

Nov 03, 2007 | Brother FAX-575 Plain Paper Thermal

1 Answer

Sleep


You should be able to send and recieve faxs in the sleep mode. You need to reset the machine, pull out the plug, hold down the menue key while you plug the machine in. When maintanence comes up in the display enter 01 and wait. Whwn maintanence comes up again press 99. DO NOT PRESS ANY OTHER NUMBERS OR YOU WILL DAMAGE THE MACHINE BEYOND REPAIR. Your fax is now reset and completley empty, you will have to put in your name etc and sleep mode will be set to "0" minutes

May 15, 2007 | Brother IntelliFAX 5750e Laser Fax

1 Answer

Sleep mode


Press Menu/Set, 1, 6, 2 (2. Sleep Time should be displayed) Simultaneously press Start and Options at the same time Press Menu/Set Press Stop Exit This will turn the sleep mode off. The new setting will apply after the next time the machine copies, prints or is turned off and on.

Sep 13, 2006 | Brother IntelliFax-2820 Laser Fax

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