Message says remove paper jam but there is no paper jam. What now?
Generally; if there is a sensor problem or stuck
sensor, this error will come up and stay on the display even after
turning off and on. If you are getting paper with a crease or fold, then
something is pulling or locking up in the paper path. Common causes could
be a pickup feed assembly, registration, underneath the cartridge, the
fuser or something in the output assembly. You could try a paper path
test and select it to print from different trays to see if the issue may
be just in one tray area or if it happens from all trays.
Saw your numerous posts at different times during 2009 and wanted to
let you know I posted a potential solution for you. Hope it works for
your situation... I've copied idea below for your review. Worked
perfectly for me 15 minutes ago.
------ SOLVING THAT "PAPER JAM" ERROR ------
TO THE USER SUBMITTED PHOTO FOR GRAPHICAL NOTES AT THE other HP
Officejet Pro L7780 Color All-in-One Printer/Fax/Scanner/Copier
(C8192A#ABA)Amazon 7780 Product Page here:
(2) Medium sized paper clips
(1) Pair of pliers with rubber grips
(1) Edged tool such as wall paper knife, metal pick or toothpick to clean out gear teeth.
fix applies to paper jams the device believes are in the rear duplexer
and often occurs after a real jam that has shredded the paper inside the
Despite the fact you've carefully cleaned out all the
visible paper from inside with the cover open, paper can jam the gears
used to drive the rear rollers and even the tiniest amount of shred
prevents operation resulting in the impossible Paper Jam error.
HP Tech Support online and on the phone don't troubleshoot it past "clear the paper from the device than try again please" b.s.
removing the duplexer, grip any of the four rubber rollers and attempt
to rotate in either direction, if they don't move freely with little
effort, then continue with these instructions.
Take the first paper clip and contact the lower two brass rectangles,
this fools the device into believing the duplexer is installed, keep the
contacts bridged (don't remove your hand or the paper clip until Step
4.) THERE IS NO ELECTROCUTION RISK.
2. Press the "OK" button on the control panel to pretend the paper jam is cleared.
CAREFULLY OBSERVE THE pair of white gears on the left, if they seem to
clutch, stall, skip or freeze then you have paper shards which are
causing the jam.
4. Using a firmer grip or pliers, grip the furthest
left rubber roller and rotate in either direction , the gears should
rotate with your efforts and look for shards of paper in the gear teeth.
5. Use the paper clip, toothpick or any appropriate edged tool to clear the shards.
the lower contacts again and observe if the gears rotate freely, if so
then you've cleared the insidious jam should be able to print until the
next error from this piece of chit printer.
Nov 01, 2010 |
HP Office Equipment & Supplies