Question about Brother HL-2070N Laser Printer

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Replaced printer drum but still printing with vertical lines

About 1.5 months ago, our printer started printing with a faint vertical line. I made sure there was no dust buildup on the corona wire (the printer is at the front desk in a veterinary office - lots of dust and dog hair floating about). A day or 2 later, the "Drum" light came on. I ordered a refurbished drum from Office Depot and replaced the old drum. The same vertical line still appeared. I figured that the refurbished unit wasn't refurbished well, but we got so busy, I forgot about it. At the end of last week, I ordered a new drum unit from Office Depot, hoping that, because it's new, it should solve the problem. I replaced it this morning, and the same line is still showing. I thought for sure that replaceing it with a brand new drum would take care of the problem. What should I do??

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Hi dermtex,
since the faint lines are vertical, I think there is some thing distored the laser beam, try clean the lenses of the laser unit by clean soft cloth.
hope this helpful for you,
thanks

Hamedo

Posted on Nov 19, 2008

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