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Printer says there is a paper jam, but there is not. I have tried different thicknesses of paper and still get the same message. Also the reset button next to the on and off button doesnt seem to work/

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Well..that could mean that your sensors are truly unhappy. perhaps it is time for a service call?

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Posted on Aug 18, 2008

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Red light is constantly blinking and when try to print, there is always a paper jam


Every time there is paper jam, the printer knows the job is not completed and hence tries to re-print after the paper is removed and cover is shut.

Clear the print job from computer.
Power off the printer and Clear the paper jam (if any)
I would try to use different tray. The paper pickup roller in one path may be worn out.
eg Sheet feeder or multipurpose tray.
Load paper in new tray
Set the application to use new tray

Ensure you sue the right thickness (gsm) of the paper. Quality of paper is crucial. Too thin; too thick can affect functioning.

Mar 16, 2016 | Ricoh Aficio Sp 3300DN Laser Printer

1 Answer

I am positive there is no paper jam with my printer (Z2420) but message of paper jam still appears and it won't let me clear it.


Sometimes a very small piece of paper can still be in the printer paper path after clearing a jam especially if the paper tears while removing the jam. The piece of paper may be too small to notice. Try blowing out the paper area with compressed air. Other causes could be the thickness of paper you are trying to print on, ie photo paper, thicker bond paper. Make sure the print settings match the paper thickness. I have a Lexmark laser printer, and I will get feed problems if the settings are not set for the correct paper type.

I hope this helps.

Alex

Feb 10, 2015 | Lexmark Z2420 USB 2.0/ 802.11g Wireless...

1 Answer

Doesn't pick up photo paper -


So in other words, the printer jams when you put in photo paper, but not with normal paper?

Check your printer to make sure it supports printing to photo paper. If it does, check to see what kind it supports. There are different thicknesses of paper and the one your putting in may be too thick.

Apr 05, 2010 | Office Equipment & Supplies

1 Answer

Paper jam


try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 12, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Pixma mp480 jams paper!!! It occurs on the left side Ive tried different paper and it continues to do the same thing I really disappointing because I just bought 4 months ago and I thought canon was a good...


Please try this and also try cleaning the printer and the paper rollers that it has.

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 09, 2009 | Canon Pixma MP480 All-In-One InkJet...

1 Answer

My canon mx310 keeps showing a paper jam alarm and there is no paper jam. how do I fix it?


give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 02, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Paper keeps jamming


try resetting by unplugging and then plugging back in, then make sure no paper is jammed in the rollers...make sure rollers are clean and they are not worn down, make sure your using the right type of paper.

Apr 05, 2009 | Canon imageCLASS MF5550 All-In-One Laser...

1 Answer

Paper Jam error message


try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Apr 02, 2008 | Dell 942 All-In-One InkJet Printer

1 Answer

Jammed paper


jacquie,

one day I had similar problem. Just after changing black catridge, printer shows me jammed messeage.

I was almost crazy!! of course there's no paper jam!!

However, ... I found 1 big roache.. .. deep in the printer..
after remove that with thick paper, jam meesage has gone.


So, I suggest you do the everything in manual you can do when the message come up, if not solved, use thick paper such as broshure..(right?) and put it strongly into the paper tray.

good luck.

Nov 20, 2007 | Canon PIXMA MP510 All-In-One InkJet...

1 Answer

Paper jam


OK, first try resetting th printer. This sometimes works the first time and corrects a lot of issues. Switch it off, take out all paper, check for jams with a torch right down back and open cover and check ther too. Once you are sure there are no paper jams (look really carefully they can be tiny!) unplug all cords and cables. Plug all back in turn it on, and try printing again. Post back if no luck and i will further assist.

Mar 16, 2007 | Canon BubbleJet i560 InkJet Printer

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