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The chassis needs to be sent to the engineers for inspection/repair work required as this button sticking will mean the Zapp chassis is not locked into position and may collapse during use. If it is under 2 years old return it to your retailer with proof of purchase for them to send it to the engineers under terms and conditions of the warranty. If it is over 2 years old or you do not have proof of purchase contact 01284 413 141 Mon-Fri 8.30-4.30 to book in for chargeable inspection/repair work required. Standard charge is 72GBP and will include courier collection and delivery.
Please check if the fabric gets stuck while folding the stroller.
Then check if all connections are tight, if not the "hinging parts" can get obstructed because these "hinging areas" get forced out of line.
You did use the "knob" to put your foot on to unfold?
Hope this helps!
While standing next to folded stroller , place one hand on the front seat& another on the handle & pull handle up. This unlocks the stroller with a click (this separates the front & rear seats), then just continue to pull on the handle till it opens fully& clicks into place!!!
I hope you find this helpful!!
The Quinny Buzz can only be folded/unfolded with the seat in the most upright position facing forward. If this is the case and it won't unfold, remove the seat first by pushing down the two grey release buttons either side of the frame. It may be the case that the gas strut (automatic close/opening mechanism) is seized and will need replacing. This can only be done by Dorel UK 01842 763 281 as it is a pressurised unit. Hope this helps
To fold the Triumph, stand behind the stroller (as you would if pushing it).
On the right hand leg (just above the back wheel) there is a small arm sticking out, push this downwards with your foot, then kick up the centre of the back support with your foot (directly behind where the child sits and looks like a band stand construction), then push the handles forward and away from you, the stroller will then collapse shut.
I believe this will close like our Wendy Bellissimo. On the back, there may be 2 black pieces that are about an inch apart, one above the other. Our stroller is a single, so I don't know if yours has 2 closing mechanisms, but with ours... We squeeze those 2 black pieces together while pulling them upward and the stroller will collapse. I hope this helps!
You can go to maclarens web sight and watch the 5 second fold demo. You have to pull up both tabs where the cross metal bars meet. Then on the right is another little tab you use your foot to push down. It will fold very quickly then. There is a lock on the left. FYI, make sure you unlock the hood on both sides so it does not break like mine did today :(
I find that the best way to do this is the following;
Make sure that nobody is standing behind the pram (expecially small people!)
Make sure that the seat unit is raised.
Stand to one side of the pram, bend down and with both small black plastic buttons, push inwards (so that they are going toward eachother)
The back of the pram should fall to the floor.
Where the childs back of the knees are, lift up the fabric a little and grab the black metal bar, then lift this up and the pram should collapse nicely. You should have a ******** the handle bar with a popper on to secure this shut.