Question about Digital Cameras

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When we plug the camera into the macintosh it wont recognize the camera

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  • danaestrada Nov 14, 2008

    The computer doesn\t recognize the camera and I can not download the software

  • golflover1 Dec 28, 2008

    I have the same problem.  I plug the camera in to the USB port just like any other camera and turn it on, but it's not recognized.



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Well after a bit of trial and error, I found a somewhat consistent solution.  Here are the steps:
1.  While the camera is off, plug the USB cable into the camera (Don't plug the other end of the USB cable into the computer yet)
2.  Turn the camera on and press the mode button
3.  Navigate to the Camera icon
4.  Plug the USB cable into the computer (the camera icon will change to the USB screen)
5.  You will notice nothing happens!
6.  Unplug the USB cable from the computer
7.  The camera screen switches back to the Camera icon
8.  Plug the USB cable back into the computer and a VTech 773 icon should show up on your desktop.
9.  When your finished copying pictures to your hard drive, drag the VTech 773 icon to the trash.
I don't know why it works but it worked 9 out of 10 times for me.
Let me know if you find a simpler solution.

Posted on Jan 06, 2009

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That's the key. Plug the camera directly into the Mac. Don't go through a hub or USB extension or any other device.

Thanks.

Posted on Jan 06, 2009

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1) Check the status of the camera and Macintosh.
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