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This works from HP help link in error message: Turn off the
Press in the tab on the rear
door to release the door. Remove the door by pulling it away from the
HP All-in-One.Caution Trying to clear a paper jam from the
front of the HP All-in-One can damage the print mechanism. Always access and
clear paper jams through the rear door.
Open up the top and look into the cartridge/paper print area. Look in the corners, Sometimes little pieces of paper can still be stuck there. Once you are convinced that the paper and cartridge path is clear then...
Pull out the paper tray. Look inside the opening. If there is paper there then pull it out.
Take all of the paper out of the paper tray.
Turn it over (paper on top is now on the bottom of the tray)
Hi, I can help you with your printer problem.
Please open this document and follow the instructions to the letter.
Let me know how it goes.