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Bought anti virus on saturday my electric power was cut off before i had finished installing it how do i resume installationthey wont accept my order no and passsword

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During installation process, a power failure had happened???
uninstall the antivirus and try re-install it. if still it does not accept order no and password, reformat your system, re-install your OS, and follow re-install antivirus. Might that the registry has been corrupted. IT WILL WORK!

Posted on Aug 25, 2008

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How did you first install the Antivirus Program. tell me what brand (Norton, Mcafee, Panda, Kaspersky, etc...) If you have your CD, then you should be able to pop it back in the CD drive and have the setup program try to reinstall it. You may see a window(s) that says you have already install the program, you can uninstall it at that time. Also, if you purchase or purchase/download from the web, Norton or Mcafee they do have a removal tool.

Let me know

comier957

Posted on Aug 20, 2008

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I agree with hasainahmed but depending on how far you got before your power was shut off you will have to uninstall and then reinstall the antivirus.

Posted on Aug 19, 2008

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Contact with the customer care number given with the antivirus box
and tell them they will give you the solution

Posted on Aug 19, 2008

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1 Answer

Why does my Dell Inspiron 531 keep shutting down?


cpu maybe overheating, check all fans are working, maybe a fault in motherboard. There should also before an error report log on your operating system which might give you a clue. try putting your hard drive into another pc (as a slave drive) and scan it for viruses before putting it back into your pc as the master again.

Feb 14, 2014 | Dell (Inspiron 531) PC Desktop

1 Answer

Why does My Dell Inspiron 531 computer keep turning off


There are several possible causes for this. Laptops are notorious for dust buildup and overheat issues. Take compressed air and blast out the vent areas. If you can push enough air through the vent leading to the CPU cooling fan, that may clear out dust clogging the fan, preventing proper CPU cooling.

The next possible issue is a threat.

Boot into safe mode - keep repeatidly pressing F8 key as soon as you power on - until a menu comes up. Using keyboard up/down arrow, select "Safe Mode" (with networking if available).

Next, install Malwarebytes (free version) and perform a full scan. Also scan using your current antivirus.

hope this helps,

Danny

Feb 14, 2014 | Dell (Inspiron 531) PC Desktop

1 Answer

I want to install Kaspersky Anti virus


iKaspersky Anti-Virus 2010 It is recommended to close all applications before the installation.
Before you begin to install Kaspersky Anti-Virus 2010 on your computer, make sure that you have removed (uninstalled) your previous antivirus software.
If you are installing using the Kaspersky Anti-Virus 2010 CD, please skip to Step 2. If you have purchased your software online, follow Step 1 to download it.
Click the download link provided in your order email to begin the download process. You will be asked to Run, Save or Cancel the download. Click Save.
  • The web browser will ask you where to save the file. Select where you want to locate the file and click the Save button.
  • The download process will begin, and depending on the speed of your Internet connection can take up to an hour.
  • When the download completes, click Run.
  • You may receive a warning that the publisher could not be verified. Click Run.



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Step 2 - Install Process:
  • You will briefly see the install process copy the installation files to your computer. Wait for the process to finish.
  • The install process will check if there is a newer version online and download it if needed.
  • Wait a few seconds. The Setup Wizard will open.
  • In the welcome window of the Setup Wizard you can choose one of the following types of installation:
    • Express installation - full program installation with recommended by Kaspersky Lab experts settings (Custom installation in the left lower corner is not checked).
    • Custom installation - installation with the possibility to choose which program features to install (Custom installation in the left lower corner is checked). You will be able also to activate the application by special wizard. It is recommended for advanced users.
  • In order to start the Express installation click the Next button.
  • Read the license agreement. If you agree with all the terms, then click the I agree button. The installation continues. In order to stop the installation click Cancel.
  • The Setup Wizard offers to participate in Kaspersky Security Network. If you participate in the program, then Kaspersky Lab will receive information about new threats, detected on your computer, system information and send unique identification which is specified for your computer by Kaspersky Anti-Virus. Your personal data is not collected. Read the Data Collection Statement about using Kaspersky Security Network. If you agree with all the terms, check I accept the terms of participation in Kaspersky Security Network. Click the Install button. The installation continues.
  • The install process copies files and adds registry values. Wait until the process completes.

You may see the following notification from the Windows Security Center that there are problems with your computer:


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This is normal and will automatically resolve itself after the process completes. The Windows Security Center messages will go away when Kaspersky Anti-Virus will be updated and have the latest databases.
Step 3 - Configuration Wizard:
Having copied the files the Setup Wizard offers to activate Kaspersky Anti-Virus 2010. You will be offered the following options of activation:

  • Activate commercial license - a 20-digit activation code should be entered (e.g. XXXXX-XXXXX-XXXXX-XXXXX). Your computer should be connected to the Internet to activate the product. The Setup Wizard will download and install a key file automatically.
  • Activate trial license. The Setup Wizard will download and install a key file which is 30 days valid. Your computer should be connected to the Internet to activate the product. Trial version is fully-functioning, however when a trial period expires the anti-virus databases will not be updated.
info1.gifIf the option Activate trial license is missed, it means the trial version a) was already installed or b) is installed now.
  • Activate later. If you choose this option, the Kaspersky Anti-Virus activation stage will be skipped. The application will be installed on your computer, all its options will be available to you, except for the update.
In order to activate a commercial version of Kaspersky Anti-Virus 2010, perform the following actions:
  • select Activate commercial license.
  • In the field Enter the activation code enter the activation code you obtained when purchasing the license. An activation code should be entered from the keyboard in Latin ONLY without any hyphens. The program calculates the number of entered symbols and automatically adds a hyphen where necessary.
If you are not asked to activate, the wizard has detected your existing valid license.
  • The Setup Wizard will connect with the Kaspersky Lab server and will download a license key file. Please, wait while the wizard activates your Kaspersky Anti-Virus 2010.
  • After the license is activated, you will see the License type and Expiration date. Click Next.
  • The installation and activation processes are now complete. Click Finish to open Kaspersky Anti-Virus 2010.

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You may also refer to the product manual for Kaspersky Anti-Virus 2010, by clicking on the following link :-
http://docs.kaspersky-labs.com/english/kav2010_en.pdf

Sep 26, 2010 | PC Desktops

4 Answers

I have a trojan virus on my computer. I've been


Download avasticlear from the link http://www.ziddu.com/download/8364900/avastantivirusremover.zip.html and run .

Once you finish you get mesage, click yes, reboot your pc ,now you can install other antivirus

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Jan 29, 2010 | E-Machines eMachines Desktop PC

2 Answers

How to rid my computer of viruses


Use any Anti-virus scanner.
To start with you can use any trialware version of prominent anti-virus companies, like
norton
mcafee
bit defender
avg

you can try download.com to find free and trial based anti-virus programs.

Updating your virus scanner definitions regularly would minimize chances of getting infected again if your virus scanner is good.

Dec 10, 2009 | E-Machines eMachines Desktop PC

1 Answer

I HAVE A VIRUS THAT WILL NOT LET ME EXECUTE MY PROGRAMS AND KEEP SENDING ME TO ANTI VIRUS PRO SITE PAY


You have fallen for a scam and downloaded the malware that is saying you are infected, when in fact you are only infected with the scam software.

  1. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:

    Malwarebytes' Anti-Malware Download Link


  2. Once downloaded, close all programs and Windows on your computer, including this one.

  3. Double-click on the icon on your desktop named Download_mbam-setup.exe. This will start the installation of MBAM onto your computer.

  4. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.

  5. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.


    mbam.jpg

  6. On the Scanner tab, make sure the the Perform quick scan option is selected and then click on the Scan button to start scanning your computer

Nov 22, 2009 | E-Machines eMachines Desktop PC

1 Answer

Restore acer to factory default


If you do not have a disk which comes with some computers, here is what you can do→
This is called a "system recovery"
My windows XP, was already loaded on my computer, when I bought it. These instructions, will clean everything off of your hard drive, so you must back up anything that you want to save. I have done this three times, and I got these instructions, from a computer tech. When starting your computer, tap the F-10 key. click on next-yes-and follow the instructions, that come up on your screen. When you are finished, your computer, will look just like it did, when you first bought it. Do these steps, in order, when finished.
1. set up windows firewall
2. windows update (click express)
3. install your anti-virus program (update)
4. install anti-spyware (update)
5. Install service pack 2..3..Good Luck..
All your drivers etc. will reload on your computer, without a disk. All this information is stored on a hidden partition on your hard drive.. Good Luck

Apr 04, 2009 | PC Desktops

1 Answer

I bought anti- virus 2005 and installed on computer. Every year I updated software. My computer crashed How do I get back my Nortons I paid for?


Install the old anti virus 2005 and then the updates. or contact the anti virus company the would tell you what to do.

Aug 12, 2008 | PC Desktops

1 Answer

I have virus on my commputer and the computer will not allow me to install norton's anti virus, will not accept the license key


Download these cleaners to aid you with your problem. Most of these cleaners can run on USB without being installed Avast Cleaner can remove a virus out of the memory.

http://www.spychecker.com/program/avastcleaner.html

Jul 23, 2008 | PC Desktops

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