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Got a hp pavilion 564a computer - can't get the cd player to open. Seems to be stuck.

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I fixed the problem by restarting my PC, then continually pressing the eject button whilst having the CD player flap open ( use a small paperclip or the like ). I did this before the Windows screen appeared. This method I got from the hp website.

Posted on Aug 19, 2008

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Blue Ray not working


One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.


HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | HP Pavilion PC Desktops

2 Answers

Bootmgr missing on a hp pavilion 533w with windows xp


You need to run the installation CD and run"REPAIR" The bootmgr file is missing from the setup and doing the repair,the computer will take it from the CD again.

Mar 28, 2010 | HP Pavilion 533w (P9859AR#ABA) PC Desktop

1 Answer

Cd put in drive, is stuck and will not open. Have


Power down.  Now power back up and press the eject button at the top of the keyboard and hold until disc ejects.  If that don't work, then you gonna have to open this thing up and physically take the disc out cause something is blocking it from ejecting.

Nov 16, 2009 | HP Pavilion Media Center a1330n - AMD...

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Power saver mode problem.


Reset the Memory cards.
And if you have video card reset the video card as well.
and it will work fine and even if it does the same issue your memory or Video card needs to be replaced.

Oct 24, 2009 | HP PC Desktops

2 Answers

I have a CD stuck inside of a CD drive. (vertical)


What you should do is get a pin that will fit in the small hole of the of the CD drive of your computer and insert it until it seems to push out the tray and then pull it out. Hope this could help.. Thanks..

Oct 23, 2009 | PC Desktops

1 Answer

HP CD Drive Will Not Open


Take a pin/needle, and stick it in the small hole which should be somewhere on the front of the dvd rom. This should open the drive a bit, so that u can pull it out. then close it, and try if it opens then. If it doesnt, then you will have to grease the sides of the slide (from the bottom) a bit with vaseline. open and close it manualy a few times, and try then. If it still dont work then, then you may need to replace the little black bellt which it has just underneath the tray, towards the front of the drive.

Good luck

Dec 21, 2008 | HP Pavilion a810n (PP164AA) PC Desktop

1 Answer

Pc dvd player is not working


Have you tried www.hp.com website? The website has drivers for most of their products.

Nov 29, 2008 | HP Pavilion a305w (DM181AR) PC Desktop

1 Answer

My cd drive on hp pavilion slimline says its in use with cd in it when there is no cd in it.it will not eject or open and I cannot access it via the ususal paths.


Hi

There is one small hole just above the eject button insert one needle into it to manually open the CD Drive sometime the door got stuck.

Jyothish

Jun 26, 2008 | PC Desktops

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