Question about HP OfficeJet 7310 All-In-One InkJet Printer

1 Answer

Hp officejet 7310

When I turn on my printer, there is an error that says to close the document feeder cover. It is already closed. I have never used the document feeder ever.
Could the sensor for the document feeder cover be burned out or broken?
I can print but I can't make copies.
Is there any way that I can turn off the document feeder since I do not use it and still be able to make copies?
Please help.
Thank you.

Posted by on

  •  Remy Hathaway
    Remy Hathaway May 03, 2009

    I have the same error on a 7310ix, I fixed it a year ago by utilizing a deceleration event (dropping the damn thing 3 inches or so). It just showed up again, and I tried that--removed the wire from the PCB (there are four connectors which go into the pcb) which did nothing. There's a flange which appears to drop down into the sensor, but it's plastic, does not appear broken at all, and I don't see any particular optics on the sensor, which may be where the problem is...

    It is crazy hot when the wires are connected though (the motor), so I'm wondering if heat has damaged a component on the pcb?

    In theory I should be able to bridge the the pcb to force it to think it was closed...any thoughts?

    Irritating...

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  • Expert
  • 79 Answers

Better u disconect ur document feeder wire connection. and than try that.

Posted on Aug 18, 2008

3 Suggested Answers

jaiku
  • 79 Answers

SOURCE: hp officejet 7310 document feeder cover

no my friend.. just opened back cover the wire connected in pcb just remove then reconnect. thats all..

Posted on Aug 25, 2008

  • 105 Answers

SOURCE: document feeder appears broken in my HP officejet 7310

I'm sure this will solve your issue.
all the best.

Posted on Oct 05, 2008

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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