Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Hp officejet 7310

When I turn on my printer, there is an error that says to close the document feeder cover. It is already closed. I have never used the document feeder ever.
Could the sensor for the document feeder cover be burned out or broken?
I can print but I can't make copies.
Is there any way that I can turn off the document feeder since I do not use it and still be able to make copies?
Please help.
Thank you.

Posted by on

  •  Remy Hathaway
    Remy Hathaway May 03, 2009

    I have the same error on a 7310ix, I fixed it a year ago by utilizing a deceleration event (dropping the damn thing 3 inches or so). It just showed up again, and I tried that--removed the wire from the PCB (there are four connectors which go into the pcb) which did nothing. There's a flange which appears to drop down into the sensor, but it's plastic, does not appear broken at all, and I don't see any particular optics on the sensor, which may be where the problem is...

    It is crazy hot when the wires are connected though (the motor), so I'm wondering if heat has damaged a component on the pcb?

    In theory I should be able to bridge the the pcb to force it to think it was closed...any thoughts?

    Irritating...

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  • 79 Answers

Better u disconect ur document feeder wire connection. and than try that.

Posted on Aug 18, 2008

2 Suggested Answers

jaiku
  • 79 Answers

SOURCE: hp officejet 7310 document feeder cover

no my friend.. just opened back cover the wire connected in pcb just remove then reconnect. thats all..

Posted on Aug 25, 2008

  • 105 Answers

SOURCE: document feeder appears broken in my HP officejet 7310

I'm sure this will solve your issue.
all the best.

Posted on Oct 05, 2008

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1 Answer

How do you clear "close document feeder cover"


Open ADF feeder cover find out the sensor location observe is there any breakage, if not insert a peace of paper in sensor, see the messiage..if its remain same it might be a problem with sensor, formatter or cable faulty.. if its gone.. used your brain...close it..best of luck..

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HP Officejet 6480 leaves a black line down left side of sheet only when usine document feeder. Already cleaned feeder rollers and feeder glass, as well as glass bed.


I found the following information on the HP web site, under their support forum.


Clean the automatic document feeder (ADF)
If the product is not already off, press the Power button to turn off the product, and disconnect the power cord from the product.
Remove all originals from the document feeder tray.
Open the ADF cover.
Lightly dampen a clean, soft, lint-free cloth with distilled water, and then squeeze any excess liquid from the cloth.
Use the damp cloth to wipe any residue off the rollers and separator pad.

NOTE: If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.

Close the ADF cover.
Step 2: Clean the glass strip in the ADF
Open the ADF cover, and lift the ADF mechanism.
Lightly dampen a clean, soft, lint-free cloth with a mild glass cleaner.


Gently clean the glass strip inside the ADF, and then thoroughly dry it to prevent spotting.
Lower the ADF mechanism, and close the ADF cover
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Keeps saying close document feeder cover when its not!! Is there a sensor somewhere that needs cleaning or something?? Or has it come to the end of its life???


The sensor for that is in the back left corner, there's a plastic piece that fits between a horseshoe shaped sensor down near the hinge for the cover. If the plastic piece is broken you can place something in the slot and it will think the cover is closed.

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Inside these things are small switches. Some are manual; a small lever or tab will push a small switch. If this tab is broken off, you'll have to jam something in there to keep the switch on. Some are optical, and a tab will go into a slot where the optics are. If dust is in there, blow it out with a compressed air spray can. If the tab is gone, replace it with something.
Now, this usually means taking the unit apart to find these switches. Make notes as to where screws go, take pictures as you go to see how to put it back together. Keep in mind these units are designed to be assembled easily, so just look for the places that snap together.

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Hp officejet 7310 document feeder cover


no my friend.. just opened back cover the wire connected in pcb just remove then reconnect. thats all..

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what part do you need exactly, ADF is a part of the whole unit of your printer/Scanner, usually there were few parts available in the market,sometimes they are not replaceable, or you can find a cannibalized parts, if you let me know which one is defective

Jun 18, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Document feeder doesn't feed well


Try Cleaning the rollers or separator pad
Follow the steps below to clean the rollers or separator pad.
  1. Lift the cover of the automatic document feeder. This allows access to the rollers and the separator pad.
  2. Lightly dampen a clean, lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
  3. Use the damp cloth to wipe any residue off of the rollers or the separator pad.
  4. Close the cover of the automatic document feeder.
If this solve your issue pls let me know, if not ill try to look for another solution for you.

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possible cause is that you have broken the DF door tail that senses the door closed. Check by opening the cover you should see a slit with either a switch in there or a light sensor. Push the switch down using small flat blade screw driver or if light sensor place a folded piece of paper in the gap.

Either one should then recognize that the door is closed.

Hope this can help and if this does work will need to replace the door.

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Hi, When you had the doucment feed jam were you able to clean or remove any paper that might be blocking the paper to be scanned? It sounds like there is paper still in the document feeder , I would open the DF and check very closely to make sure no paper is in the way!Good Luck!

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