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Locate your sound card file location (information location). Here you should be able to update or rollback your driver. If these options are not available, then you'll need to find out what sound card you have, and download the driver for it.
You can also go the Windows Update, and search for updates. IF any updates are available for the sound card, it will be installed. It is best however to search for the sound card online and download it that way.
Please let me know if you need further assistance. If you can find out what type of sound card you have, I can help you research and find the appropriate sound card driver.
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First do you have and actual sound card or are you runnning on onboard audio?
if you have a card make sure the card is snug in its slot. then go to the manufacture of the card and download and install the latest driver for the card.
secondly if your using onboard audio make sure those to are updated. just use windows updates and check for all updates including optional. alot of times your optional will be your video card and sound drivers.