Out of the blue my razor phone external display no longer shows time, date, or incoming call info. Additionally, I have the setting on 'open to answer' but when I open the phone it is dark, no back lit, and I have press a key to get it to answer. I have looked through the guide book and everything is set correctly. Help!
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Just select the menu on the phone, then go to settings, then phone settings, select Date and Time setting, in which you will see where they ask you whether you want the date to show on the desktop of the phone, then select yes, so as to return back your date to the screen.
I have the same problem, but what I realized is that it still works, however it is just very faded. When it is pitch black, you can see the display of time and all the other info on the outer screen. Still looking for a solution to this problem :S
I had the same problem. I sent it back to Motorola for warranty. They fixed it and said it was a connection issue.The connection between the screen and the keys came unplugged. This is a regular problem they have with this phone. The phone is poor quality!!!!
Does anything show on the external display if you go to take a picture, but before you acually take it, close the phone and look on the external display as if you were taking a self-portrait?
To make fully sure, while the phone is closed, press a volume button - does anything show on the display? If so, the external display functions and it would be a setting that may have been overlooked.
Go to Menu > Settings > Initial Setup > Display Timeout
Menu > Settings > Personalise > Home Screen