Question about Canon LASER SHOT LBP-2900 Printer

3 Answers

Cannot recognize usb port

When i run set up from installation cd set up does complete and warnings display usb does not recognized

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  • pindordan Aug 21, 2008

    Same problem , I try all advices but no result . I buyed since a week but i could not conect it yet: "cannot detect USB connection" :( . Finaly I put yhis brand new catastrophe called LBP 2900 to rest untill those from canon will think about fixing the driver.

  • David Delaroche
    David Delaroche May 11, 2010

    OS and service pack level please?

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3 Answers

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Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.

In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.

Run regedt32.exe and navigate to;

HKEY_LOCAL_Machine\SYSTEM\CurrentControlSet\Services\Usb

Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.

A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying cannot recognize usb port - icon_smile.png.

Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.

Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;

1. USB peripheral devices (printers etc.)

2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.

3. USB Root Hub(s)

4. USB Host Controller(s) (Universal or Enhanced Host Controllers)

Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.

Hopefully some of this may be of help, let us know how you get on.

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Thanks

Posted on Aug 18, 2008

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Posted on Sep 14, 2008

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Strangely, but my problem was solved by using a diferent (old) usb cable . I tried 3 different usb cables all new but it did'nt recognise conection. Than i tried an old usb cable wich was shorter than the other ones. Strangely but this way it work't for me .. longer usb printer cable don't work , shorter yes ...

Posted on Aug 25, 2008

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Color printed pages are too light.


  • Troubleshooting Setup and Install If your device is not recognized:
    • Verify that your cable is USB 2.0 high-speed compliant.
    • Ensure that your cable is connected correctly. Remove the USB cable, look at the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP device and the other end into the back of the computer.
    • Check that the peripheral is turned on. Peripherals will not be recognized if the power is off.
    • Ensure that your USB cable is no more than 15 feet or 5 meters in length.
    • Check that the USB port is enabled. Some computers ship with disabled USB ports.
III. INSTALLATION INSTRUCTIONS When operating in a Windows environment, the CD-ROM setup or installation software detects the version of the operating system that you are running. The software is installed in the language that you have selected. For example, if you are running an English version of Windows and have the language preference set to Spanish, the installation utility will install the Spanish version of the printing software for the appropriate Windows version. INSTALLATION OPTIONS Two methods are available for installing printer drivers and software components for the printer.
  • Full (Recommended) . Installs everything that your device needs to work plus HP Solution Center:
    • HP Color LaserJet 2605 PCL 6 driver or HP Color LaserJet 2605dn_dtn PCL6 driver
    • HP Toolbox FX . Allows you to change some printer settings and contains documentation and self-help tools.
    • Screen Fonts . Printer-matching TrueType fonts help ensure WYSIWYG printing.
    • HP Color LaserJet 2605 series printer documentation. A list of documentation, which includes information about product operation, troubleshooting, warranty and specifications, supplies, and support.
    • HP Solution Center . Use HP Solution Center to gain access to product-specific software and on-screen help. By using HP Solution Center, you can access the HP Shopping Web site and update your HP software. If you have the HP Color LaserJet 2605dtn, you can also transfer images from a photo memory card. To start HP Solution Center, click Start, Programs, choose the HP program group, and then click HP Solution Center.
    • HP Photosmart Transfer . Software for transferring images from photo memory cards to your computer (HP Color LaserJet 2605dtn only).
    • HP Product Assistant . This software detects problems that occur with your HP products and can offer solutions to help you resolve those problems.
    • HP Software Tour . Use this for an overview of the software features.
    • HP Software Update . Use this software to check for software updates for your HP products.
  • Minimum . Installs everything that your device needs to work. The following is a list of available components:
    • HP Color LaserJet 2605 PCL 6 driver or HP Color LaserJet 2605dn_dtn PCL 6 driver.
    • Screen Fonts . Printer-matching TrueType fonts help ensure WYSIWYG printing.
    • HP Software Update . Use this software to check for software updates for your HP products.
INSTALLING SOFTWARE ON WINDOWS 2000 and XP Printing system installation from CD-ROM, Internet download
  1. Close all programs.
  2. Insert the CD-ROM.
  3. If the HP printing system installer program has not started after 30 seconds, complete steps 4 through 7.
  4. From the Start menu on the taskbar, select Run.
  5. Browse to the root directory for the CD-ROM drive.
  6. Select the SETUP.EXE file, click Open, and then click OK.
  7. Click Install.
  8. Follow the onscreen instructions.
USB Installation for Windows 98 Second Edition, Windows Me and Windows Server 2003 (Plug and Play Install)
  1. Turn on the printer and computer.
  2. Verify that the printer displays “Ready.�?
  3. Attach the USB cable to the printer and computer.
  4. When the Add New Hardware Wizard appears, click Next to install the USB Printing Support.
  5. In the following dialog, select option Search for the best driver for your device, and click Next.
  6. Make sure the HP Color LaserJet 2605 series CD-ROM is in the CD_ROM drive, select Specify a location, browse to your CD_ROM drive, and select the Drivers folder, then either Win98_Me( for Windows 98 and Windows Me) or Win2000_XP (for Windows Server 2003). For example, CD ROM drive:\Drivers\Operating System\Language. Choose OK, and then click Next.
  7. For Windows 98 SE, in the USB Printing Support dialog, you should see the path and file name. Click Next. For Windows Me and 2003 Server, this step may not apply.
  8. Once the files are copied, click Finish.
  9. Steps 4-9 will repeat to install the printer driver. File names will change. At step 9, you have the option to rename the printer. Click Finish. After files have installed, click Finish to close the dialog.
Network Installation for Windows 98 Second Edition, Windows Me, and Windows Server 2003
  1. Download HP's Install Network Printer Wizard.
  2. Run Install Network Printer Wizard and follow the on-screen instructions.
INSTALLING SOFTWARE ON MACINTOSH OS 10.2.X, 10.3X, and 10.4.X USB installation instructions
  1. Insert the CD-ROM.
  2. Run the installation utility.
  3. After the software installation is complete, attach the USB cable to the printer and the computer and then restart the computer.
  4. After the computer has restarted, open the Print Center or Printer Setup Utility to see if the printer name appears in the Printer List.
  5. If the printer name displays in the Printer List, the setup is complete. If the printer name does not display in the Printer List, go to the next step.
  6. Click the Add button, and then select USB from the drop-down list. 7. Select HP Color LaserJet 2605 and then click Add. The printer name displays in the Printer List. Setup is complete.

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