Question about Dell Latitude CpX Laptop PIII 500 Mhz 13.3" TFT 10 GB HD 128 MB RAM CD Floppy 56K Modem Internet and... (DCPX500CD) PC Notebook
When I start my computer, it says
"Primary hard disk drive 0 not found"
"No bootable device selected"
"strike F1 to retry boot, F2 for setup utility"
It actually booted to windows before but suddenly now it doens't work
Comment by fmfranchise, posted on Aug 18, 2008 It stopped working yersterday. In the bios it says none for primary hard drive. Can this mean my hard drive crashed? What do I have to change in bios?
Don't quot me on this without having more detail but in terms of the age of the laptop, it could be dead, meaning either the disk spins up but can't read or it just doesn't get power.
In Bios, are you able to make an auto selection for the primary boot device? If so try to set it to IDE 0, if that doesn't work and wasn't set to auto before try that.
In laptops they get moved and shaken during operation which is bad for hard drives considering there are things aligned just right internally. You could probably get a 20gb laptop drive for around $30.00? I would check around online for the best prices and availability and make sure it matches the specs of the laptop . If you have important info on your hard drive you will need to back it up before this happens and is recommended to do it regularly. If you didn't back it up then a professional may have the capabilities to do so and might have a 10Gb HD available if you can't find one and can install windows on it for you.
Posted on Aug 18, 2008
Ok i had the same problem today:
firstly check to see if the HDD is on its own IDE channel (ie. not sharing with another IDE device such as a CD-Rom or DVD drive)
if yes disconnect the Optical drive or other device on the IDE channel and boot and if it still isn't working change the IDE interface used if this still doesnt fix the problem.
Boot with the Windows Install CD and see if you can do a system repair / chkdsk , if the HDD is still not detected you possibly have a problem with your motherboard / HDD
to determine if its the hard drive if you have another HDD spare which you can try boot off give that ago and if it succeeds your other hard drive is failing time to get a new hard disk.
If you still have no success time to look for a new computer or get it changed under warranty if you still have it ?
Posted on Aug 18, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 09, 2014 | HP Computers & Internet
Nov 11, 2009 | Dell Dimension 5100 (D51L1) PC Desktop
May 22, 2009 | Dell Latitude C600 Notebook
May 01, 2009 | Dell Latitude C600 Notebook
Dec 22, 2008 | Dell Dimension 4400 PC Desktop
Aug 17, 2008 | Dell Latitude CpX Laptop PIII 500 Mhz...
Jun 08, 2008 | Dell Inspiron 6400 Notebook
Apr 30, 2008 | Computers & Internet
119 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: