Question about Samsung Computers & Internet
The CD Rom tray will not open or close properly. When there is no disc in the drive I always have to insert the emergency pin to open the tray. After I load a disc the tray it will not close properly. It seems to try to close, but I have to tap it to close. Often, it closes 1/2 way and stops. Sometimes, it tries to close and then reopens. Sometimes it does nothing. When I finally get the drive closed it plays ok. Can I fix the problem myself?
Myles Harmon (firstname.lastname@example.org)
I followed the instructions given me to open up the CD drive. There I found an accumulation of oily dust that had settled on the gear and on the micro switch. I carefully, thoroughly and gently cleaned the parts with a soft brush, alcohol and canned compressed air. I examined the rubber drive band and it did not look badly deformed. I reassembled the case, put it back in the computer and it is working fine for now.
Posted on Aug 19, 2008
Since the CD drive still reads the disc, then repairing the unit is to your advantage. Repair involves, removing the drive from the desktop and removing the 4 screws underneath. The two halves/covers could now be separated and removed. Under the tray would be a gear mechanism that slides the tray in/out. it is powered by a motor through a small rubber belt. It is likely that the belt has deformed and would require replacement. This belt is similar to those used in audio electronic equipment and therefore would normally be available from your friendly neighborhood electronics parts store.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards. Thank you for using FixYa.
Posted on Aug 18, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
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make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty
or it might be a registry problem
Close all open programs
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
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