Brother MFC-290C Multifunction Color Inkjet Fax Printer Logo
Posted on Jun 05, 2011
Answered by a Fixya Expert

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Why will my Brother MFC 290 C printer not print black ink anymore?? I replaced the cartridge and it will not print anymore!

1 Answer

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  • Expert 68 Answers
  • Posted on Jun 05, 2011
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Joined: May 31, 2011
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Unfortunatly this is a known issue with these machines and often times the printhead needs to be replaced which need to be done by a service technician.
If it's still under warranty you can contact brother who will direct you to a local warranty shop for service, if it's out of warranty all you can do is try running the Power Purge operation a few times to see if it clears up.
If the Power Purge doesn't help and it's out of warranty you'll need to replace the printer as the cost of fixing it will be more than the cost of a new printer.

Here's my solution on how to run the cleaning mode from another post here on FixYa:

You'll have to run the cleaning mode a few times,
to do so you'll have to get into Maintenance Mode.

To do this:
Press MENU then * then 2 then 8 then 6 then 4
This takes some practice and you have to press them all within a few seconds.
If the machine doesn't say MAINTENANCE when you do it press STOP/EXIT and try again.

When in Maintenance Mode:
Press 7 then 6, then press 3, then press BLACK START
It will say Cleaning - this will take some time when it's done it will go back to MAINTENANCE

After it's completed try 0 then 9, this will print out a small Print Quality test page
it should have several rows of each color (Cyan, Magenta, Yellow and Black)
if they still don't look right then run the cleaning mode again and then print another quality page.

Continue to do this until the quality is back to normal,
when you're done to exit maintenance mode press 9 then 9 to return to normal operation.

note: this cleaning mode uses up a fair amount of ink, use sparingly

note: maintenance mode is for brother technicians and has some codes that can damage your machine, only use the codes I've explained in this solution

1 Related Answer

Michel Smith

  • 1218 Answers
  • Posted on Feb 15, 2011

SOURCE: brother mfc 290 printer only prints thin black

Hi,

Your problem looking printer head problem. Clean your printer head and hope fully your problem should be solved.

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Brother MFC-290c printer does not print black anymore. Test print page color ok but not black printing. What is the problem?

The problem is either:

* out of BLACK ink -- replace the ink-cartridge

* clogged ink-jets -- the ink is not spraying onto the paper, so run a few print-head-cleaning cycles

* dead electronics -- not triggering the jets to spray ink, so replace the printer
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Hi,

Your problem looking printer head problem. Clean your printer head and hope fully your problem should be solved.
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You could clean the black ink cartridge. For this you need to remove the black ink cartridge which is present in the printer. In order to clean the laser or scanner block you could use a cotton swab as it would fully clean the dirt. You need to clean the grime and the dried ink present in the printer. This would remove all the hindrances which prevent the ink from flowing. Cleaning the printer heads would also help to solve the problem.
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By design, Brother printers stop all printing when one of the cartridges is empty. This is done to avoid cleaning cycles sucking air into the system, which could possibly damage the printhead.

Even if you print in black only by changing the print settings to "Mono" or "Grayscale" to avoid printing in color, cleaning cycles would still **** air from the empty color cartridge because they are programmed to clean ALL the ink nozzles. The only way to continue printing is to replace the empty ink cartridge(s).

After replacing the empty color cartridge, you could print in "Mono" or "Grayscale" to make better use of just the black ink.
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If you have used generic ink the head is clogged and cant be cleaned anymore.

Last chance is to use original brother ink which has cleaning fluids within the ink. Run the cleaning procedure twice and simply print 10 PAGES afterwards. Wait A DAY AND TRY TO PRINT IN MAG AGAIN:

If there will be no mag. the ph is definitley clogged and needs replacement.
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You can cheat with empty c/y/m carts by sticking some dark but very thin adhesive tape around the nose (see picture).

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See brother homepage for instructions on how to print in grayscale only!
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Check ink cart if it is well placed into the ink cart assy. Do the cleaning procedure by pressing INK skip the arrow-button down until CLEANING is displayed. Press start mono (blue button). After cleaning cycle you are asked by machine to print a quality test sheet. Do so and follow display instructions. Do the cleaning procedure a max of three times! When there still is no BK the printhead either is clogged or dryed out. Sorry, this cant be fixed anymore.
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