Question about Creative Labs ZEN Vision:M Digital Media Player

1 Answer

Zen Vison M Does not charge

I have not used my Zen Vision M 30gb for some time now. The battery has totally died out. Today I left it charging for more then 8 hours, and I am unable to power the unit on. What can I do abou this situation?

Posted by on

  • 3 more comments 
  • Ksez Aug 20, 2008

    Having the same exact problem...I have emailed Creative support and waiting to hear back. I suspect the solution will be to replace the battery...any idea where I can get this done...prefer not to do it myself.

  • rozzie61 Aug 21, 2008

    I have exactly the same issue with battery not charging, after (too) many emails Creative have quoted £47.47 for repair, stating that its a hardware (battery) problem. You don't say!!!

    I am currently shopping round for a battery independently and trying to find how to open the unit to replace battery. Has anyone solved this step of opening the player without destabilising any components??

  • mleung815 Aug 23, 2008

    My Creative zen vison M will not charge, Tried charging via usb and power adapter. Neither worked. Need to replace battery and info on where to purchase.

  • krisse Sep 03, 2008

    gud day.i have not used the product yet for several months..when im abt to use it, i chrged the unit then it started up,but it says i have to chrge the unit..but the thing is it is connected to the charger..why is that so?..then when i tried to chrge it again, turn it on, nothing happened, just a clear white screen..what wud i do pls help me..thnks

  • krazziekrist Sep 08, 2008

    i charged my zen overnite. A few days later went to use it. No power..no blue light... no nothing. Completely powerless. Do I need to buy a new battery? If so, where would i get one? thank you.

×

1 Answer

Hey, i had the same problem but i figured a way to fix it. This might work only if the battery doesnt work (it should still work when connected to the charger). First take a paper clip and straighten it. Then use a tool to bend a small length by a right angle. The bent part should be about 1 cm so it is only slightly protruded when inserted. then fix the adapter and charger. The left side of the charger will be coming out a bit because of the paper clip. Then off the player. Then press the reset and pull the power tab and hold it in the on position until the recovery menu ( I think thats what its called) appears. From the menu do a "disk clean up" and after that do a "reboot" from the same menu. Then the player should start up. Now turn off the player and remove the the adapter so that the Vision m turns off completely. *Then re-attach the adapter and while fixing the adapter make shure it presses the reset button (through the staple pin) while it starts up through the power supply.* Now hopefully the battery icon should show that it is charging. If this does not work then repeat the part withinthe asterix (*).

Minz

Posted on Aug 24, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Won't charge at all


You need to use a different charger or just get one that will plug into the computer.

Aug 23, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My PC can't seem to recognise my Creative Zen Vision M 30gb anymore. It has been working fine but today nothing doing. The display on the device says it is docking when I plug into PC but PC says it is not...


What you have to reset is the PC, not the Zen.

Try unplugging the PC AC cord for ten-fifteen minutes. This will drain power and get rid of electrostatic charges accumulating on USB connector contacts.

If that does not work, check USB status in device manager, and test the Zen with a different cable. Also test the unit on a different computer.

Aug 14, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen Vision M 30Gb Mp3 player wont turn on


remove the battery, if you let the battery connecters hit the terminal a few times it works a a manual reset it works with almost anything

Jul 20, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

I cannot use my ZEN Vision M 30GB


Make sure you have at least Windows Media Player 10 installed on your computer.

Aug 21, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative zen vision m 30gb


connect the zen directly into your desktop pcs usb port, in the front or in the back, don't use a usb hub unless it gets power from a power adapter.

let me know if you can get the device recognized.. or if we need to send this one in for repairs.

Aug 04, 2008 | MP3 & Digital Media Players

1 Answer

Zen Vision: M Frozen for good?


. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960
If that doesn't fix it try the USB cable

Jan 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

4 Answers

CREATIVE ZEN VISION MZEN VISION M TECHNICAL SUPPORT


read this:
http://www.anythingbutipod.com/forum/showthread.php?t=10960

Dec 12, 2007 | Creative Labs ZEN Vision:M Digital Media...

Not finding what you are looking for?
Creative Labs ZEN Vision:M Digital Media Player Logo

Related Topics:

140 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...