Question about Buffalo Technology DriveStation HD-HC500U2 500 GB USB 2.0 Hard Drive

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Plug in 220 v power line, it burns and smokes. Can data be saved?

I have a Buffalo 500 GB HD and I recently moved to Shanghai. After I plugged in the hard drive, it burns and sent a great deal of smokes. Is it totally damaged because the voltage difference (110v vs. 220 v)? Can I extract the data somehow?
shock and disappointed

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Is the power supply internal or external? If external, then just find a similiar or identical unit. If internal, then you could try removing the hard drive and installing it temporarily in a desktop system. Obviously, interfaces must match (SATA, IDE). You could then see if it is accessible, and get any files.

Posted on Dec 02, 2008

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Sorry to be the bringer of bad luck,

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Buffalo drivestation 500 gb wont start


Certainly we can help,

This generally means you have a hardware failure in the drive or enclosure. The simplest way to test which is to have a hardware tech move the drive into a new enclosure and see if it works.

This will void your warranty if you do it, so, if the drive is under warranty and there are no files you consider valuable on the drive, call the manufacturer for warranty support.

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In North America I use Armor-IT, if you are in a different region and the new enclosure fails to garner results, comment back with your region(Country, State, City) and I will supply you with the closest reputable facility.

Chris

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