Question about Canon PIXMA MX310 All-In-One Printer

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Thickness lever The printer keeps asking to check if the thickness lever is to the left. It is but I still can't make a copy of anything, even a regular 8.5 X 11 sheet. I followed the instructions to the tee but to no avail. Is the printer defective?

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  • akurzius Nov 17, 2008

    This is the most frustrating machine I've ever dealt with. One error message after another and I'm not even thru initial setup yet. Now I get the "check thickness lever" message even though it IS already set to left. Anyone out there have a solution?

  • Ying Wu Dec 07, 2008

    Same problem and still got no answer from Canon. Just got the printer yesterday and think of returning it. Do you guys find the way out?

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I just bought one of these printers and got the same message when trying to print from my digital camera... All you have to do is press the OK button on the printer!!! Don't feel too bad.. there is no documentation that explains this.. I only found this after I started frantically pressing all the buttons on the printer out of frustration.. Good one Canon.

Posted on Apr 04, 2009

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Posted on Aug 18, 2008

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