Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

3 Answers

80 GB Zune will not respond.

I plugged my zune up to my laptop as i do everyday to down load some of
my favorite music, and all of a sudden my zune player displayed on the screen ' to recover from an error, zune must erase all content. I dont know
how to do that. If i erase it . Will i lose all of my pictures as well? i don't
mind losing my music. I can always go back and download, but, my photo's i will lose them forever. Can you help me please?



Thanks, Collette

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3 Answers

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If it needs to wipe it, then yes, your stuff is gone. I apologize. Try it though, there have been cases where there is a bug in the Zune and when you let it wipe the stuff from it, it actually shuts down, reboots, and displays the same thing. If it just wipes your data/music/videos/etc, count yourself lucky! I know that isn't the best news in the world but it could be MUCH worse.

Posted on Sep 10, 2009

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I'm not sure how to keep your pictures from this error but this will reset your zune...

Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

If this helps Rate this a FIX-YA.

Posted on Jun 02, 2009

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Http://support.microsoft.com/kb/927001/?sd=zune
try this page it gives you intsructions on how to reset your player and to re install the software

Posted on May 27, 2009

3 Suggested Answers

ThaMp3Doctor
  • 8596 Answers

SOURCE: ZUNE 30GB Zune Music... Problem

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Posted on Jul 06, 2008

Tempenema
  • 20 Answers

SOURCE: My zune shut down itself and can not open it anymore...Please help

yes it sounds to me like your zune has a virus mine did like 2 months ago so i had to exchange it



~Temp

Posted on Sep 10, 2008

Thermo King
  • 593 Answers

SOURCE: my 80 gb Zune wont load video or movies from the MARKETPLACE,

Try this tip posted here on this site see if it may help. >http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem< copy and paste into a new window.

Posted on Jan 22, 2010

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1 Answer

I just bought a zune mp3 32 GB model 1402 at a pawn shop. It had music on it when I bought it. I plugged it into my car stereo right away. Later on, a few hours ago, zune just went black and it states...


Does device manager recognize it as anything? Even some generic name like "usb composite device" or something like that? Or does it say Zune or something else?

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How do i get my music from my 30gb 1st generation zune


If you have not erased the MP3 files on the Zune, you should still have them on the Zune and can play these MP3 music files.
When you plug your Zune into the computer can you see the MP3 files on the Zune as an external drive on the computer?
If so you can copy the MP3 files back into your computer.

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How to download music on to it


Hello,

follow the steps below:

  1. Put a CD of your favorite music into your computer, and then open your Zune player. Click on the music that you want to copy.
  2. Click on the "Rip" button, and then save your music with any of the following file extensions: .wma, .wmv, .mp3, .jpg, .mp4, .m4v, .m4a, .m4b or .mov. The ability to play music in all of these formats is one of the features that make Zune such a superior digital player.
  3. Plug your Zune player into your computer using a USB cable, and then the Zune software will automatically import all of your selected music into the player. Set the "Sync" option to "Default" so that all the music in your directory will install in your Zune player whenever you plug it into your computer.
  4. Purchase music online by either buying each song individually (usually for about 99 cents a song) or buying a membership to a website where you get unlimited downloads. You automatically get a membership to Zune Marketplace when you purchase Zune, and you can get unlimited downloads there.
I hope the above steps will help to solve your problem.

Good luck

May 10, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My 80 gb Zune wont load video or movies from the MARKETPLACE,


Try this tip posted here on this site see if it may help. >http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem< copy and paste into a new window.

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You will probably have to move the music from your blackberry to your computer, then use the Zune software to sync the music to your zune. You'll have to tell the Zune software where to find your music, unless you put the music in the Zune music folder (My Music in "My Documents" is the default).

Best of luck!

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all of the zunes 30gb in the world went dead last night go to zune support.com and request a repair they will be helping you soon .

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30GB Zune Froze


A co-worker of mine may have found a solution. But it is risky, since you have to open your Zune. Since his Zune has already no warranty, he carefully opened it, unplugged the battery cable and waited a few seconds, plugged it again and restarted.

The device is now working! we're listening to it right now and the computer recognized it. It seems like a solution to me! (If you have no problems opening your Zune). there is this video and some others on youtube that can instruct you on opening your Zune: http://www.youtube.com/watch?v=TBL0lPBpC3I

I'm about to do it now. Good luck!

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

8 Answers

Zune keeps freezing up...


JUST HOLD THE BACK BUTTON AND THE UP BUTTON FOR 30 SEC. AND YOU WILL BE GOOD DON'T WORRY PEOPLE.... ALSO WHEN I FREZZE ALOT THAT MEANS YOU DATA ON THE ZUNE IS COUPPORTED AND YOU WILL NEED TO RESET THE WHOLE DEVICE OK.

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My Zune is Not responding


after much research on this matter in the past few hours. To resolve this situation don't shut the zune down by holding play/pause button it does not shut down properly that way.

Hold down the down & back button down until shuts off....zune recommends as the best way to turn off your zune. Also if you are having problems holding charge, a lot of people replaced the original charge plug and found that it worked again. these cables usually become faulty from previous models and 30gigs. So buy a new cable & shut it down correctly.

Still no worky??? Call zune, within 1 year they will accept it for repairs. They may even send you a new refurbished zune...since they no longer are making the 30 gig...probably for those reasons.

I hope this advice not only helps you but myself. Who wants an expensive paperweight...not I!

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