Question about Tomtom GO 720 GPS Receiver

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Security lock I was wondering if there is a way to disable the security lock on the Tom Tom because it does not allow me to select an address to travel to while it is locked and stays locked untill I have reached my destination

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  • Anonymous Oct 31, 2008

    I have exactly the same problem. Can anyone offer a solution?

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Hi i had the same problem aswell, all you have to do is reset the factory settings,see if that helps.

Posted on Nov 18, 2008

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My kids were playing with my system(garmin nuvi 1350)and they were smart enough to lock it,but couldnot remember what they typed in,so now i'm locked out.Is there a factory code that can help me out?Thank...


you must return yo with-in 50 meters of the SECURITY LOCATION you first unlocked your gps...( most are at your home or office location )

once there your unit will unlock for you automatically, at this point reset your pin number or disable it ... to do that go to Tools.....Settings.....Security

other than that you would have to send it back to Garmin with the sales receipt .. All Garmin GPS are registered with garmin be4 they can download maps with the owners name and address

Nov 20, 2010 | GPS

1 Answer

Unlock nuvi 670


You have Garmin Lock activated on your nuvi: there are only two ways you can unlock it.

1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).

2. Take the unit to the Security Location you chose when activating Garmin Lock: it will then unlock without the PIN code and you can then either reset the PIN or disable Garmin Lock. The Security Location should not be the owner's home address, but many owners ignore this recommendation. Many owners choose their workplace or a close friend or relatives address for this purpose.

If neither option works then your unit is useless unless you send it to Garmin with proof of purchase. Garmin charge for the service and if your maps are not up to date then it's really a waste of money as the investment would be better spent on a new unit with current mapping.

I hope that you manage to either fix your problem using my advice or at least can decide whether to abandon the unit and buy another.

Sep 30, 2010 | Garmin nuvi 670 GPS Receiver

1 Answer

I was givin a streetpilot 510c by my grand prents that they had brought in western Aust as they have forgotin the pin number and were in W.A. when they first set it up since i live in victoria a 6 hour...


Unfortunately, you don't have any quick and easy options, the security wouldn't be much use if it were otherwise. Garmin Lock has been activated and can only be disabled by either entering the correct PIN or by turning the unit on at its "security location". This will be the place where the PIN was originally set. Garmin will not assist you as you are not the original purchaser.

Your only fix is to contact your grandparents to ask if they remember where they set up the PIN number. As the unit strongly advises that the security location is not the owner's home address this may not be straightforward. If they can remember, then post the unit back to them so that they can take it to the security location and disable Garmin Lock. If this is not possible, then your grandparents should contact Garmin who will assist them if they have proof of purchase or have previously registered the unit with Garmin.

Sep 17, 2010 | Garmin StreetPilot c510 Deluxe GPS...

1 Answer

Unlock garmin nuvi 250w


You have Garmin Lock activated on your nuvi: there are only two ways you can unlock it.

1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).

2. Take the unit to the Security Location you chose when activating Garmin Lock: it will then unlock without the PIN code and you can then either reset the PIN or disable Garmin Lock. The Security Location should not be the owner's home address, but many owners ignore this recommendation. Many owners choose their workplace or a close friend or relatives address for this purpose.

If neither option works then your unit is useless unless you send it to Garmin with proof of purchase. Garmin charge for the service and if your maps are not up to date then it's really a waste of money as the investment would be better spent on a new unit with current mapping.

I hope that you manage to either fix your problem using my advice or at least can decide whether to abandon the unit and buy another.

Sep 09, 2010 | Garmin nuvi 250W GPS Receiver

1 Answer

I forgot my password for my garmin nuvi 205. Going to my house resets it for that time but doesn't remove the pin code. How can i reset the pin without having to pay s&h to send it to co?


I've been trawling for unanswered questions; this information may be too late for you (or perhaps it may help you resurrect a useless machine which you have put away) but it will certainly help others searching for advice with the same problem.

You have Garmin Lock activated on your nuvi: there are only two ways you can unlock it.

1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).

2. Take the unit to the Security Location you chose when activating Garmin Lock: it will then unlock without the PIN code and you can then either reset the PIN or disable Garmin Lock. The Security Location should not be the owner's home address, but many owners ignore this recommendation. Many owners choose their workplace or a close friend or relatives address for this purpose. NOTE THAT THE PIN WILL NOT RESET AUTOMATICALLY, you will still have enter the security menu to disable it or to set a new PIN.

If neither option works then your unit is useless unless you send it to Garmin with proof of purchase. Garmin charge for the service and if your maps are not up to date then it's really a waste of money as the investment would be better spent on a new unit with current mapping.

I hope that you manage to either fix your problem using my advice or at least can decide whether to abandon the unit and buy another.

Jul 01, 2010 | Garmin Nuvi 265W GPS Receiver

1 Answer

Forgot password


I've been trawling for unanswered questions; this information may be too late for you (or perhaps it may help you resurrect a useless machine which you have put away) but it will certainly help others searching for advice with the same problem.

You have Garmin Lock activated on your nuvi: there are only two ways you can unlock it.

1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).

2. Take the unit to the Security Location you chose when activating Garmin Lock: it will then unlock without the PIN code and you can then either reset the PIN or disable Garmin Lock. The Security Location should not be the owner's home address, but many owners ignore this recommendation. Many owners choose their workplace or a close friend or relatives address for this purpose.

If neither option works then your unit is useless unless you send it to Garmin with proof of purchase. Garmin charge for the service and if your maps are not up to date then it's really a waste of money as the investment would be better spent on a new unit with current mapping.

I hope that you manage to either fix your problem using my advice or at least can decide whether to abandon the unit and buy another.

May 13, 2010 | Garmin Nuvi 350 Car GPS Receiver

1 Answer

Tom tom says safety lock enabled how do i turn this off


tap the map screen to get in the main menu, then tap change preferences, then safety preferances, then select disable safety lock.


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Nov 19, 2009 | Tomtom GO 910 GPS Receiver

2 Answers

TOMTOM Receiver Security Lock Enabled need INFO


hi, my tom tom keeps displaying security enabled,sometimes its ok but locks again can you help please

Apr 26, 2009 | Tomtom One XL GPS Receiver

1 Answer

Safety lock enabled


if safety lock enabled then some options are disabled.

Simply stop moving (stop driving) and all options will come back!!!

and go to Preferences and select Heart icon and select "Disable safety lock"

Apr 05, 2009 | Tomtom One XL GPS Receiver

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