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Nortons 360 on my sisters PC says it needs to scan, but when you select scan it says it is already scanning, this has been happening for about a week. What should she do

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Try reinstalling the norton from the control panel > add remove programs.

That will fix the issue.

Posted on Aug 18, 2008

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How do scam a piture unto my computer


  1. Blow the dust from your scanner and printing area with canned air. Clean the scanner bed and the underside of the document lid with a damp, lint-free cloth before scanning.

  2. Get your computer and all-in-one printer turned on and talking to each other. Open the scanning software on your computer if needed. If not, you can use the controls on your printer to run the show.

  3. Lay the picture to be scanned face-down on the glass. Square up the photo using the guides that are usually located along the edges of the scanning bed.

  4. Close the lid.

  5. Go for a higher dpi (dots per inch) count if you plan on displaying the scanned image at larger-than-life size. Otherwise, you can select a lower resolution.

  6. Click the scan button on your computer's scanning software window. Some all-in-one printers need you to press the scan button on the printer itself; check the manual before using.

  7. Get a preview of the scanned image up on your computer monitor. This might happen automatically depending on your software settings; if not, you will have to prompt your computer to display one.

  8. Correct small defects such as red-eye in the image. Save extensive changes for later with dedicated photo-editing software.

  9. Accept the scan and save to your hard drive. Remember to put your picture away

Oct 25, 2010 | HP SMART BUY TOUCHSMART 9100 AIO23IN T6570...

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Programs will run and them freeze up(not responding)


This could be such a wide range of issue, multiple solutions are possible.

1. Run a full computer scan with virus protection software...NOT NORTONS! Just trust me on that...
2. Perhaps you are running too many programs at once, or very large programs simultaneously and your computer RAM or CPU cannot keep up.
3. Perhaps your HDD needs defragmenting
4. Could be good to run a Check Disk
5. Run the Cleanup wizard to delete any unnecessary files ie temp internet files, temporary install files etc.

Unfortunately, the list goes on. There really isn't enough information here to give an accurate diagnoses

Apr 16, 2010 | Dell OptiPlex GX520 PC Desktop

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How di I remove viruses from my computer


You need to install Virus scanning software. There are quite a few commercial one available such as McAfee and Nortons. There are also some freeware ones on the Internet, AVG is one, Google the Internet for others.

Jun 13, 2009 | HP Pavilion Slimline S3123W Desktop PC -...

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Norton 360


download the trial version from nortons website then just click like purchase now or whatever it says and it should give you the option to enter your serial number

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We have a canon MP610 printer scanner combo, I work in a dentist office and am trying to scan a x-ray. When I do it is'nt picking up the detail very well at all. I think I need to adjust the settings but I...


the only way to get a little more detail out of this printer with x-rays is to INCREASE the DPI resolution. there are no other adjustments that are abailable.
The Scan Settings dialog box opens when you click Specify... on the Scan/Import Documents or images screen.
The Scan Settings dialog box allows you to specify advanced settings for scanning.

Document Type
Select the type of document to be scanned. To scan photographs, select either Color Photo or Black and White Photo. To scan text documents, select either Color Document, Black and White Document, or Text(OCR). To scan magazines, select Magazine(Color).
Document Size
Select the size of document to be scanned.
Auto Detect: Detects document size automatically.
Auto Detect(Multiple Documents): Select this when scanning multiple documents at one time.
Select Stitch-assist to scan the left and right halves of a document separately and combine them back into one image.
Reference See the section below for details.
Scanning images Larger than the Platen (Stitch Assist)
When you select Custom, a dialog box in which you can specify the document size opens. Select a Unit, then enter the Width and Height and click OK.

Important When you select Auto Detect the position or size of the image may not be scanned correctly depending on the document. In such a case, specify the document size, such as A4 or Letter according to the document to be scanned, and align a corner of the document with the corner at the arrow of the platen.
When you select Auto Detect(Multiple Documents) allow 3/8 inches (1 cm) or more space between the edges of the platen and the document.
If not, some images may not be scanned at the correct positions and sizes.
You cannot select Auto Detect(Multiple Documents) or Auto Detect when Document Type is Text(OCR).
Scanning Resolution<<<<-------------------------------------------------------------<<<<<<<<<<
Select the resolution at which to scan documents. The following scanning resolution can be specified:
Text(OCR): 300dpi, 400dpi
Others: 75dpi, 100dpi, 150dpi, 200dpi, 300dpi, 400dpi, 600dpi
The higher the resolution (value), the more detail in your image; the lower the resolution (value), the less detail. At high resolution, scanning takes longer and file size becomes larger than usual. See the section below for details on resolution.
this should answer your question , feel free to post here agian if you need more help.
Regards, and thank you for using fixya.

Oct 23, 2008 | Computers & Internet

2 Answers

How to scan to email (pdf) for a brother MFC-9840CDW


Solution #1 has nothing to do with the issue, the thread started asked how to scan a document to email via the mfc-9840cdw, not how to scan a email with antivirus.

Try opening up ports UDP:54925 on your Windows Firewall and try scanning from your computer instead of scanning directly from the printer to a email address. I tried scanning directly from the printer to send to a email and I get a error report of "poor line condition/out of memory" even though the line is fine.

Sep 03, 2008 | Computers & Internet

1 Answer

I have norton 360 and the pc tune up keeps saying outdated files left on computer but even when i run the scan it is not doing anything and the big red cross remains


Hi,
You need to run an update.
This will check Nortons Site, for recent Downloads. Anti-virus definitions Files et,c.
If you have only purchased a trial version, or version has Expired. Then it won,t let you access thier database without paying.
To resolve this, you could un-install Norton. And Re-install.
ensure your connected to the Internet before attempting updates.

If i can assist further please post-here.

Mike @ compurepair.

Mar 11, 2008 | Computers & Internet

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