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I can't believe you charge for a general question about what type of water to use in a model EP670 Euro-Pro X iron. I got the iron 2nd hand and don't have the user manual so I would like to know what kind of water to use in it. Are manuals on-line?
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I think you have a tank that is calcified and is not getting enough heat to the water assuming there is enough water in it. If it was blocked it would either cause the relief valve to vent or explode.
I would start by cleaning it, my best guess would be to run a few cycles with vinegar in it. This is a mild acid that will dissolve the calcium deposits. Try maybe a 50%-50% with vinegar and water.
Be sure the vinegar will not damage the unit, I do not know.
Hi, I don't know that system, but you're real lucky, that type of irons are fantastic! Most such have something that looks like a big black knob (you can see the same type e.g. on steam cleaners). You screw it counter-clockwise until it opens. Then you fill it up with water through the little hole. That type of valve is the one I have seen the most on pro systems, while my own home type generator iron only has a tank you simply pull off so you can fill it under the faucet. I have no idea how the suction works, except for it being real great as it helps draw the steam through the garment and away, so it gets dry instantly. I'm sure it also allows you to use a lot more steam, e.g. on tough wrinkles...
Why don't you go to the Euro-Pro website, mail them and ask for their help in getting a manual for it? Or maybe you already tried that? If you look around, you might be able to get a downloadable manual from one of the many manual sellers online...
The screws holding the unit together are T-20 TORX screws; the center post makes them anti-tamper TORX screws. These screws are used in applications in which the manufacturer does not want the average consumer to attempt repairs. Please don't take this wrong, but if you have to ask about the "unusual 6-sided screw", then you shouldn't be opening the unit.
Unfortunately, when the heating element rocker switch gives out (3-4 years), it is usually about time to overhaul the entire iron (both the tank portion as well as the iron portion). Other things that can cause problems are the thermostat and the pressure actuator.
Contact A2A Consulting at 1-888-830-3563; they can probably fix the unit for you.
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