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I can't scan anything to my pc - HP Printers & Copiers

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Search twain, and did you do all the installs HP wanted? I use HP director.

Posted on Aug 18, 2008

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Canon MP340 won't scan


The printer "black ink low" message has nothing to do with scanning. You don't have to disable the ink monitoring or do anything else with printer - to scan!
The printer is" waiting" for you to CLOSE a "Paper port 11" dialog box on your PC screen. If the dialog box is not open, check the task bar (bottom of screen) for anything with "MX340" in title, click on it then close it.

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Lumir
www.inkbank.com.au

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When you installed it you should have a new program under "start", "Programs".....maybe "HP scan utility" (or something similar) to open up the scanner dialog box -it may even be an icon in "my computer", then put your document in the machine and select the scan from your PC, rather than the control panel of the machine. This is how I used my previous HP scanner -never from the unit itself.

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