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In May, 2008, I bought a Logitech cordless key board and mouse. It quit working this week and I have determined that it is the receiver. The PID on the receiver is LZ727AE. The Pin is 831843-0000. Is it possible to order just a receiver or must I purchase a whole new set?

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If you only bought it in may, then it is still under warranty.

Return it to the retailer you bought it from. You may need the reciept for it though. If you don't have it, but bought it on a credit card, then a copy of the credit card statement will be ok.

Hope this helps

Regards


Please remember to rate.

Posted on Aug 18, 2008

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Question: ''When I move my cordless mouse, it moves the cursor on the system next to me. What should I do?''

Answer: ''This is called ''Cross talk'' and is characterized by one cordless device controlling the cursor or keyboard input of another device connected to a different computer. To avoid possible interference, try to keep the distance between systems at least 10 feet. Also, moving the mouse closer or further away to the receiver can also improve transmission and performance. If the above fails, try pressing and holding the ''Connect'' button on the receiver for 10 seconds. This will reset the receiver's connection information and allow you to do a first time connection with the receiver and mouse or keyboard. After holding the Connect button for 10 seconds, then press the Connect/Channel button on the bottom of the mouse to synchronize it with the receiver. If you have a cordless keyboard instead of, or in addition to, a cordless mouse, press the ''Connect'' button of the receiver again, then press the ''Connect/Channel'' button on the Keyboard. Perform these same steps on any other Logitech cordless devices in the area that are experiencing cross talk. Another step that can be tried is to remove the batteries for 15 minutes. Then re-insert them and boot the computer up. It is important that during this time, you do not press the connect button on the receiver or keyboard of the other cordless desktop system.

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