When my TV is being used downstairs, the remote will not work upstairs. They share a dvr.

First thing I would check is Internet connection on the smart tv that won't connect. If that doesn't work try downloading new software for Netflix. Try those and see what happens.

Hi, poog_23350, I caught your post! How a Duo DVR receiver works is that the TV you have it set to record on will not allow you to change the channel while the recording is in progress. The other TV, that isn't recording anything, can be used freely to flip through channels.

In this case, it's TV2, the one upstairs in your daughter's room, that's currently set to record on while the downstairs TV is free to use. This can be adjusted by pulling up the Main Menu with the Menu button on the remote, selecting option 8, then option 5, and changing the TV1/TV2 setting there on the Record Plus screen.

If you'd like a receiver capable of allowing channel changing while recording a program, our VIP 612 receiver is a Solo receiver that acts like a Duo. What this means is that it has one TV output and two tuners. Along with being able to change channels while a recording is in progress with this type of receiver, you can also record two programs on two different channels simultaneously.

Hope that helps!

If you are talking FREEVIEW. you have to retune it may not automatically retune, were as the other tv's may have auto retune???

Hey there! Becki Barned from Dish Network customer service here!!! If you want to do this! You would need a tech to come out and install the DVRs in the new rooms. If you try to move the reveivers, you will only get an Acquiring Satellite Signal message. If this has not been resolved, you can find us on Twitter, or blog back!

Hey there, Cheri Torres with DISH Network Customer Service.I came across your post recently and wanted to see if I could help. It soundslike your remote is going to need to be readdressed to the DISH Networkreceiver box. You will first need to take your TV2 remote to the TV1 location.I will list here for you the steps on readdressing the DISH Network remotecontrol. I hope you find these instructions useful and if you have any furtherquestions or concerns feel free to post back here or email me at [email protected].:)
Instructions for addressing the remote to the receiver.

1. Go to System Info screen. You can do this by either pressing the system info button on the front of the receiver box or by pressing the power button then press the channel up button once.
2. Once you are in the system info screen you will see primary remote address(TV1) and secondary remote address(TV2). For your particular scenario you will want to change the secondary remote address number.
   
3. Hold down the SAT button until all mode lights light up.
4. Enter a number between 1 and 15 using the numeric keypad on the remote.
5. Press the pound (#) button
6. Once the SAT button blinks three times, press record. Note: If successful the number selected in step 4 will appear in the System Info screen under Remote Address.

Hi Fiona
Somewhere along the line from the aerial there must be a signal splitter that feeds the upstair and downstair terminals.
Try to find that splitter and switch the output to see if the problem goes from up to downstair.
If it does switch then you know the problem is with the splitter block, and if it stays the same then the problem is with the cable and/or the connectors that run downstairs.
Also the reason you get a pixellated(snowy) picture is because of signal loss during the length of the cable you ran downstair.
If running a cable downstair becomes the best option to fix your problem , then you could buy a cheap 10db signal booster/r.f amplifier to correct the signal loss and a cable splitter to feed both tv`s
That booster would be installed upstair in your case(near the source of the signal to be amplified).
I could send you a small diagram if need be. Hope this will help and Merry Chrismas

By sharing the printer

If you extend the small antenna that is on the back of the receiver by using a short cable and a barrel connector to get the antenna out of the entertainment center or out from the TV this will help alot

Provided the receiver is in dual mode than the problem lies in the remote address for your TV2 remote. Take the TV2 remote to the TV1 location associated with that system. With the TV1 remote and TV on press menu menu on the TV1 remote this will bring you to the System Info Screen. Near the bottom of the screen there will be two remote addresses- primary=TV1 and Secondary=TV2. Make note of these and go to the other dvr receiver you have and do the sam as you did before. It is important that the address for the secondary remote at the first location and the remote address for the secondary at this location if on a duo receiver are not the same. Now go back to the TV1 location you were oiginally at and using the TV2 remote press and hold the small clear SAT button until all light across the top light up. Now key in a two digit number that is different from the original secondary address at this location and also different than the address at the other location. Now press the pound key and the SAT button will flash thrice. Now press the record button a few times until the secondary address changes to the number you selected. Once this is doone you can exit out of all screens on all receivers and go to the TV2 location that was having the issue and it should be resolved. More than likely either a neighbor had their remote address the same as yours if they are within a 100 feet or the remote address defaulted to the same as the other dvr. I hope this helps you and thanks for using Fix Ya. If you need further assistance please let me know.

Sorry it took so long to reply to your request for help.This Direct TV box has had a component failure. You will need to call Direct TV and have them replace the box. You can call Direct TV Customer Support at this telephone number 1-888-667-7463. Tell them that you are having a problem with Direct TV box and need a replacement. I hope this information help you solve your problem with the Direct TV box failure. Thank you for using FixYa and have a nice day!