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I received recovery download for my new hp touchsmart PC. When I downloaded No.5 of the 19 disks, the disk ejected but the PC told me to re-enter it again. After I pushed the disk back in, the download stopped and I can't finish the job. Please help. John

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It sounds like the disc is bad and needs to be returned. However, this puts you in the terrible position of being in the middle of recovering/restoring your PC, which means it is not usable. I had one recently that hung in the middle of just this type of recovery, and I had to hold the power button until the machine shut down. Then start it back up and start over. Unfortunately, it will likely start the same issues at disc #5. If it does, I would suggest contacting HP to see if they will either send you the content by email, or if you can download it (if you have another connected machine), or - last resort - send you another one which could take days to get to you. If you need phone info please let me know.

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Posted on Aug 18, 2008

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I need system restore disk


By this statement, I assume this to mean that you:
  1. Failed to make recovery disks as per the maintenance recommendations when you purchased the machine; or
  2. Made the disks are recommended, but have since lost or misplaced them; or
  3. got the machine second hand and never was given the recovery disks.
The good news is, you can order a restore CD/DVD from HP. The bad news is, that the only recovery option is Windows VISTA, which apparently is what the machine came with. If you need a newer version of Windows than VISTA, you are pretty much out of luck. You will need to purchase a new OS, or reload your OS with whatever media you have and perform a new, clean load. Once you get everything back the way you want it, either purchase a good system recovery software package, or use one of the alternatives on the freeware market. Just be advised that not all recovery software is created equal; some will only work if you can boot the system and then run them. The good ones provide a self-bootable disk to allow you to restore the disk to the image saved.

If VISTA is good enough for you, go to this link and under software option you'll see recovery disk.




HP Customer Support Software and Driver Downloads

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1 Answer

Lost my users manual for an hp touchsmart pc


Maybe users manual can't help you too.But reset Hp windows password is an easy thing.

A Windows password reset disk is always used to reset Windows password if you have created in advance.
If you do not have a reset disk, you can use Windows Password Reset ( http://www.windowspasswordreset.net ) to create one.
If you have already have one, so just do as below:
Here are the steps to use the disk for your password recovery.
Step 1: If you enter the wrong password when you attempt to log on, Windows will display a message that the password is incorrect. Click "OK" to close the message box.
Step 2: Click "Reset Windows Password", and then insert Windows password reset disk (or other removable media).
Step 3: Follow the steps in the "Password Reset Wizard" to create a new password.
Step 4: Log on with the new password.

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Where can I find a recovery disk set for compaq presario sr2013wm. compaq no longer offers the recovery disk.


Click HERE to find the download site. Enter the Operating System you have and you should be able to download what you need from there. If you are using a different pc, put it on a flash drive or cd and transfer from that to the Compaq.
Hope that helps
Joe

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1 Answer

My hp touchsmart wont let me advance to windows and when i went to the system recovery it freezes at a blue screen.


866-408-5408(Phone Support for Touchsmart)


It can be due to software as well as hardware issue. There will be an error code mentioned there in that blue screen. Best way to resolve it will be to take a backup of all the data and do a complete System Recovery using the Recovery Partion or Recovery Disk. Still if the problem remains then it is definetly a hardware issue where any one of the hardware part will have to be replaced.



Do reply with the results..........................................

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Hp screen wont start up i just get the blue hp screen f10 = start up esc= boot menu f11=system recovery f9 = dignoses when i pree these buttonms nothing happens tried unplugging everything and still...


If pressing F11 ("system recovery") does nothing, then your disk-drive, which contains a "system recovery partition" is inaccessible,
i.e., your disk-drive has failed.

You'll need to buy a new disk-drive, install it, and use the original "System Restore" set of CD/DVD disks to reinstall Windows onto the new disk-drive.

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I received a NTLDR is Missing on HP Pavilion a620n. This happened on Friday afternoon and I still can't get my Computer up and running. I was told I need Windows XP Recovery Disk. Where can I get this disk...


When you bought the computer it told you to make recovery disks. you apparently didn't.
You can buy the OS at a local store and do a system refresh which is really much better. None of your data or programs will be lost as thye would be with recovery disks.

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HP IQ770 TouchSmart doesn't load up or stay on


Step 1: Disabling Automatically restart option to view error messages
1. You can prevent the computer from restarting by turning off the Automatically Restart option:
2. Click Start .
3. Right-click Computer , and click Properties
4. Click Advanced system settings .
5. Click the Advanced tab and select Settings in the Startup and Recovery section.
6. Remove the check mark next to Automatically restart under System Failure .
7. Click OK to close the Startup and Recovery window and click OK , again, and then close the System Properties window.
8. Restart the computer.
Check if it happens again
If it happens again do a hard drive scan(FULL)
Download the latest BIOS update from hp.com
Step 2: Reinstall Microsoft SATA disk driver solution
1. HP Vista computers that use the Microsoft SATA disk driver do not experience automatic restarts. If you updated your Windows XP computer to a Windows Vista capable computer using an HP upgrade solution, this Microsoft SATA disk driver is available to reinstall.
2. To reinstall the Microsoft SATA disk driver, follow the instructions below.
3. Click Start on the taskbar.
4. Click All Programs , PC Help & Support , and then select Recovery Manager to open the Recovery Manager window.
5. If prompted, click Continue .
6. Click Next to continue.
7. The next window asks if you want to perform a program recovery. Select No , and then click Next .
8. The next window asks if you want to perform a driver recovery. Select Yes , and then click Next .
9. Click Next again to continue.
10. Select Standard Dual Channel PCI IDE Controller from the list of drivers, and then click Next . The reinstallation process takes a few seconds.
11.Click Finish to restart your computer.

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Compaq sr1750nx presario recovery


go to the compaq sight and download the drivers and software from them, burn to a disk and then run it

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If it has a QEM sticker you can use a normal XP cd

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