Question about HP Compaq Presario V2000 Notebook
A blue screen appear on my laptop saying: " a problem has been detected and windows has been shut down to prevent damage to your computer. if this is first time you've seen this stop error screen restart your computer. if this screen appears again, follow these steps: disable or uninstall any anti-virus, disk fragmentation, etc.... i' ve been doing this steps like restart but how can i restart. when i turn off it will appear the screen like: safe mode, safe mode with networking, normally windows etc..... i try everything but it comes back to the original problem. i let it cool down a bit but still the same. please help me my laptop cant open, when i turn it on a blank screen apeears, what can i do or let me know wheather it has been infected.
This is called the Blue Screen of Death (BSoD), as scary as the name sounds if your laptop isn't ancient you more than likely can save it. depending what you were doing on your pc last, installing a game or whatever, start it in 'safe mode'. it should start up just like a normal computer but with a few changes like anti virus disabled. From here you can unistall whatever you were last doing on the computer, clean it up and try get her running again, the usual stuff, try defrag the computer, right click the drive in my computer>tools>defrag now, theres also other options in there like clean up and error checking both will help. Try and save it yourself, if all this fails your computer fixing person will probly have to wipe your hard drive, in which you will loose all your data and start a fresh laptop.
It would also help to know what you last did on it, on the net? downloading stuff? installing something?
Posted on Aug 17, 2008
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Posted on Jan 02, 2017
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