Question about Dell Latitude CpX Laptop PIII 500 Mhz 13.3" TFT 10 GB HD 128 MB RAM CD Floppy 56K Modem Internet and... (DCPX500CD) PC Notebook

1 Answer

Can't start windows

When I start my computer, it says

"Primary hard disk drive 0 not found"
"No bootable device selected"
"strike F1 to retry boot, F2 for setup utility"

It actually booted to windows before but suddenly now it doens't work

Posted by on

  • fmfranchise Aug 18, 2008

    It stopped working yersterday. In the bios it says none for primary hard drive. Can this mean my hard drive crashed? What do I have to change in bios?

  • Anonymous Mar 19, 2014

    Apparently I need to replace my hard drive. How I can do it?

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  • Expert
  • 35 Answers

The issue you are having is that your computer is not seeing the harddrive or the boot drive. This could be a simple fix from the bios by telling the computer what device it needs to boot from which in this case is your hard drive.

You say that it did work and it was working how long ago was that? It also could be more serious in which you hard drive has crashed or exceeded its MTBF (which means "mean time before failure").


Posted on Aug 17, 2008

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2 Answers

No bootable device detected


If you strike F1, the system retries as said in the comment. That does'nt solve anything. Rather strike F2 which allows to enter the setup menus of your computer.
In this area you should understand what you are doing. Any update of setupdata may prevent further restart. At least take note of values and changes. You exit setup via a question "update Y/N". Then the computer restarts.
Anyway, in the setup menu you may inspect the devices and see if you the system identifies the disk. If not it may come from a bad connection of hard disk (sata pins, ...) or from low level disk information (format information).
With setup menu you may get in the boot order menu, that allows for the selection of an alternate boot media. You may boot on an installation media, ( install DVD generally, like originall windows install DVD) in order to understand and repair the situation, or from a rescue system like UBCD. You may also try Ubuntu from the CD without installing, just to verify if you may see the disk in the configuration.
Regards

Jul 09, 2014 | HP Computers & Internet

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You may have a harddrive failure or bad drive controller.

One way to see is to load your operating system disc in your CD-rom and see if the computer sees the drive and boots up. If it boots, try to locate your "C" drive. If you can't locate the harddrive, it's a good bet it's damaged.

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1 Answer

Primary disk drive not found


Check the connection of your hard drive and make sure it's plugged properly On The Motherboard.

Is this a SATA drive? Has it ever operated properly? If worse comes to worse, you'll have to reload windows from scratch.

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No bootable devices-strike F1 to retry boot,F2 for setup utillity


Is there a hard disk installed inside the computer? try reconnecting it.

The motherboard, the hard drive, or the connector could be faulty in this case.

Remember to unplug and remove battery if you open the laptop, the hard drive is in most cases in the bottom under a cover with few screws or in some dells its on the side with few screws and comes out from the side instead from the bottom.

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Make sure all the connections to the Hard Drive are tight and secure. Then see if it will boot. If not then try loading a windows cd and see if it detects the Hard drive. If it does not the hard drive is no good if it does try running the automated system recovery you may have a corrupt MBR file.

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If that doesn't work, you can get a 2.5 in USB hard drive enclosure, and see if you can read the drive in another system, and recover you files that way.

Most likely though is the hard drive has failed. If this has occurred, then your options are limited. You can contact a data recovery service, but that is expensive. Http://www.ontrack.com or http://www.drivesavers.com are a couple options. You can contact them and get an estimate of the cost if the other options do not work.

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Let me know what happens.

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PLEASE HELP! 16x16_smiley-mad.gif No ignores!

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