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Mouse problem bought 2 new mouses now for my lap top same problems with both so i think there is somat in my settings and not the mouses the control panel shows them working fine but the buttons work and the pointer does not move?

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  • whatshapnin Sep 03, 2008

    Having the same problem with mine. The buttons work as well as the scroll feature but no pointer control

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If you have the CD software program for your mouse reinstall it but first disconnect the mouse receiverfrom the USB port and than during install of the program it will ask you to connect the receiver to the USB port. Then do so and it should work.
Worth a try at this point. Hope it helps. Bud

Posted on Jan 19, 2009

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