Question about HP OfficeJet 6110 All-In-One InkJet Printer

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HP 6100 All in One malfuntins when powering up

I recently moved this machine to our loft and when I powered it up it seem to lock on a scanner function and then I get a "Scanner Failure Error" Turn power off then on. When I do this it just does the same thing a gain.

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  • pampin7 Aug 21, 2008

    I powered it up it seem to lock on a scanner function and then I get a "Scanner Failure Error" Turn power off then on. When I do this it just does the same thing a gain.

  • excelynn Oct 15, 2008

    I "inherited" this machine and was just starting to learn how to use the scanner. I was in the process of several sucessful scans and then I got a scanning error, "cannot connect to PC"!? From that point on I couldn't print either. I am NOT very technical but I decided to remove and reinstall the drivers which got my printing back but not the scanner. I also made a color copy so I know the scanner light can "move" however sometimes when I shut it down and power back up, there is a clicking noise as if a gear is stuck. I've searched the web for suggestions including directly plugging the power cord in to the wall rather than a power strip but nothing has changed. Any help is most welcome.

  • yayita Nov 05, 2008

    my printer says scanner failure i turned it off several times and it continues to do the same thing

  • Mike H Aug 29, 2012

    I had this problem with mine - same clicking noise, same error message. I tried the power off/power on thing multiple times, too, with no luck. It seemed like the scanner light bar was trying to move all the way to the right and that's what was causing it to click. On a whim, I powered down, stood the printer up on its left side (so gravity would help keep the scanner head from going all the way to the right), and powered on. It powered up fine and works again! Your mileage may vary, but it's worth a try...

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I had this problem with mine - same clicking noise, same error message. I tried the power off/power on thing multiple times, too, with no luck. It seemed like the scanner light bar was trying to move all the way to the right and that's what was causing it to click. On a whim, I powered down, stood the printer up on its left side (so gravity would help keep the scanner head from going all the way to the right), and powered on. It powered up fine and works again! Your mileage may vary, but it's worth a try...

Posted on Aug 29, 2012

  • peter
    peter Oct 17, 2013

    Wow. That also worked for me... :)

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  1. my all in 1 powers up but does nothing

Posted on Oct 28, 2008

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Fiend your solution direct from hp. Here is your solution...
HP 6100 All in One  malfuntins when powering up - 237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
796

Posted on Feb 28, 2009

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Hello!

i have here a link below from hp website.. this a document on how to resolve the scanning error message. click the link below and try to follow the steps...

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00787271&dlc=en&product=79477

Posted on Aug 29, 2008

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Readoout says


1. Turn machine OFF and unplug electrical cord from wall or power strip.
2. Turn ON printer without the power cord plugged in (this will discharge the power capaciter in the printer).
3. Plug electrical power back in and turn on printer...
4. It should have reset.

Another possibility:
The scanner arm has the physical "lock" switch in the locked possition. Turn OFF printer and move the switch to the unlock position. Turn on printer.
This switch is for whenever the printer is moved to a different location and will protect the scanning bar.

Hope this helps!



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